RoRo is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Isiah L.
It’s as advertised.Comsuming process was surprisingly easily coming from some one who hates take medication of any kind.Dissolved smoovely and before I knew it I was texting my girl back to back wondering why she hasn’t made it home yet.(It was go time)🤣
Holly
I just joined RO and the process was actually quick and somewhat easy. I was confused about pricing and the promotion of 100.00 off first month but they explained everything and in less than a day I was approved. My prescription is already being processed and shipped! I have a coach and a doctor to help me with my weight loss journey! So excited to see the end point of my journey! Thank you RO.
NIrishQT
Ro has been a great partner in my weight loss journey. Any questions or concerns I’ve had have been answered in a timely matter. I love the discount they give for cash only medication. I know that I’m receiving the “real” Zepbound and not some off brand which means a lot to me! I had to take a break do to focusing on my husbands medical issues this past year but I’m back! Ro is supportive when you leave and come back. Thank you so much Ro!🫶🏻
Janice W.
Website is easy to navigate. Response time was as promised. Straightforward process.
Ron J.
I ordered the product sparks. It didn’t do anything and they don’t give any refunds. They make it difficult to cancel your membership. Don’t use them. Terrible product.
Response from RoApr 14, 2026
Hi there. We’re sorry to hear about your experience and understand your frustration. Results can vary from person to person, but we want to clarify that Ro Sparks does not require a membership, and orders can be placed on demand rather than through auto-refill. If you’re open to it, please reach out to us directly so we can review your experience and assist further.
Maryann P.
Had to pay $45 just to apply. After all the online questions were completed, they offered me compounded semi-glutide which I had already told them in the questionnaire did not work in the past for me. Then they charge you $149 a month, PLUS you have to pay for whatever medication you want. $45 wasted, spent this money for nothing in return. Buyer beware!
Response from RoApr 14, 2026
Hi there, we’re sorry to hear about your experience and understand your frustration. The initial fee covers your medical consultation and provider review, including support with navigating insurance, and medication costs are separate. After that, the membership is $149/month, and full, transparent pricing details can be found anytime at ro.co/weight-loss/pricing/
Clay
Worst experience after close to 2 months awaiting for details for coverage I canceled. I had no communication unless I reached out and there was no number had to message and wait a day for an answer. Pharmacy had told me authorization was needed more than once after messaging Ro support and just a run around. Was charged the first months fee for no real service. I canceled before the 2nd month fee. Worst communication and kept getting updates if I started my new dose. How? I didn't get it approved yet? Not friendly and would not recommend. Out $140 dollars no weight loss from this just stress and waste of time. If you want real care you are better of seeing a real doctor in person who will answer real concerns.
Response from RoApr 14, 2026
Hi there, we're so sorry to hear this was your experience and understand how this could be frustrating. We would appreciate the opportunity to investigate this further and see how we can help. We're sending a request for more information.
Silviu
Great experience overall, safe and fast!
