RoReviews of ro.co

Gave me more energy

Ro is the Absolute Worst Just go to a doctor or find a different provider. Ro will be very dishonest about the communication between you and your insurance. They need to get "Prior Authorization" forms constantly. The way they do it they send your prescription "early" so that if theres "been any change to the formulation of your GLP-1 they have enough time to figure that out." In that time they will tell you your insurance company will not cover you consistently from month to month because a certain amount of time needs to pass between each prescription. The pharmacy will see your prescription on file, get tired of you not picking it up and put it back to stock. Then Ro will tell you they need another "Pre Authorization Form" to be able for the pharmacy to fill it again. I had Ro for 4 months and only got one prescription. This company is a joke

Dishonestly priced. I was told by the website I could pay for 12 months all at once, but it turns out there is an additional monthly fee that they sneak in, while making it look like it's included in the up-front cost. I thought it was $145/mon x12 months +discount for paying all at once = $1400, but really $1400 is just the cost of the meds + $145 additional per month. Also, why say I can pay it all up front if I have to pay monthly anyways? I know why now, it's so they can dishonestly pretend your "total" is $1400, while billing you more each month. I'm fine paying $3000 for the meds, but it should say TOTAL: $3000 when I go to check out. Anything else is false advertising.

Well, I am still waiting to see when my meds are coming, but so far so good.

Like many others, we experienced the poor price disclosure throughout signup for Wegovy. In bold black letters $149/month is displayed prominently throughout. Hidden in small print is the additional $145/month membership fee you only find out about when your credit card is charged. And no refund is available. It’s the new big business scheme - take as much as you can at the first transaction, employ pricing tactics that allow for plausible deniability so you can blame the customer, follow up with kind words stating refunds aren’t possible thereby making the kind words fake. We won’t be using Ro for the remainder of our lives on this planet.

My experience since the very start has been so easy and responsive. I can’t think of any other experience I that compares. Why can’t everything else be as easy?

The process was very thorough and fast. I like that they asked the questions they did.

So far this has been a very positive experience. I’m waiting for my first shipment of medicine.