Pablo
Excellent service very convenient
Excellent service very convenient

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Pablo
Excellent service very convenient
Jay P.
Love RO Doctors are amazing
JT
Quick service friendly
Randy S.
I recently gave RO another chance, during this time I indicated I would like a 2.5 mg wegovy tablet not the 1.5 mg I explained to them that I was previously on glp1 semaglutide and it worked well at 2.5 I spoke to several medical people and indicated that. Well sure enough they sent the 1.5 I have been using it and nothing I mean nothing the dosage is to low as we know oral verses injectable is always lower absorbtion. Nbasically I have waisted my money. and gone to another supplier whom listens to there patients. The staff don't listen at all.
Response from RoApr 14, 2026
Hi there. We’re sorry to hear about your experience and understand your frustration. Medication dosing is determined by licensed providers based on clinical guidelines, safety, and individual patient factors and only based on prior use or preference. We hear your concern about not feeling listened to, and that’s not the experience we aim to provide. If you’re open to it, we’d appreciate the opportunity to review your case and help clarify your treatment plan. We're sending you a request for more information.
Ghoulia S.
I read the fine print and I have no issues. All other health apps with weight loss that I looked into have the same exact model, membership fee plus actual meds cost. Some make you pay for 6+ months at a time! Ro was the most established and most popular. So I went with them. I got my meds in two days and customer service has always been very responsive. Everything I needed to use my meds came in the package. My second month of meds I needed something changed after it was already being processed to ship, and within five minutes they held the shipment and made the change and it still got delivered on time. Don’t know how many other health apps would be able to do that literally right before shipping. Saved me a lot of back and forth shipping and a headache. Read the fine print about costs. Read what happens to your upfront money if you’re not approved. I do not use insurance. I’m already down ten pounds and feeling so much better. I found one company that was a little cheaper for a knockoff compound med (I’m on a name brand) but Google said it wasn’t “legit”. I’ll stick with RO for this journey.
Brian W.
I paid for a 3 month prescription. They only sent 2. When I contacted customer service, they treated me like a new patient directing me to fill out a new questionnaire and start over - despite the fact that they were prepared to charge me in a week for the ongoing subscription. So, I paid for medications I didn't get and now I'm out the cash, the meds, and I'm being treated like they have no record of me. TERRIBLE -
Response from RoApr 14, 2026
Hi there, we're so sorry to hear this was your experience and understand how this could be frustrating. We would appreciate the opportunity to investigate this further and see how we can help. We're sending a request for more information.
Adam K.
The onset of the pill is really quick. However, the taste is pretty rough and the pill takes longer to dissolve than I thought it would or expected.
Janine B.
They made everything very easy for me to get started onmy journey to lose weight . And it's very affordable and no hassle at all . I can't wait to get started