Koreen T.
It was very self-explanatory
It was very self-explanatory. I just started. I haven’t even gotten my medicine yet, but they acted quick and efficient.

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Koreen T.
It was very self-explanatory. I just started. I haven’t even gotten my medicine yet, but they acted quick and efficient.
Nancy H.
This is a complete rip off. They charge a fee of $45 before any information is given about the cost of the program. If you don;t pay the $45 then they WILL NOT tell you if you qualify and how much it will cost. Then after being shady about the cost of the program (they not only charge for the medication but they also charge a monthly fee. If you don;t agree with the price or you no longer want to continue they KEEP the $45!!!!
Response from RoApr 14, 2026
Hi there, we’re sorry to hear about your experience and understand your frustration. The initial fee covers your medical consultation and provider review, including support with navigating insurance, and medication costs are separate. After that, the membership is $149/month, and full, transparent pricing details can be found anytime at ro.co/weight-loss/pricing/
BILL D.
Good support and follow-up. I hope the meds work.
joanann R.
It was a nice easy site I like what they offer but I wish I would of known a head of time how much the price was going to be because they don't u that until u already ordered it so unfortunately I won't be able to continue after this month
Ryan A.
Signed up and qualified for the medication through there survey to be only spewed some bullshit. Never got the medication and you have to cancel else you will get charged 145 a month fir somebody to check in on you. Its extra to get the medication.
Response from RoApr 14, 2026
Hi there, we're so sorry to hear this was your experience and understand how this could be frustrating. We would appreciate the opportunity to investigate this further and see how we can help. We're sending a request for more information.
may R.
In the beginning every thing was smooth..They approved me and send my medication in overall time..to refill my medication ,to be approved for the second refill took more than 5 days ,of course I already paid the second membership (145 dollars).They approved my second refill (199 dollars )I already paid for that..is been more then 10 days ..I m out of medication,still waiting for the delivery,costumer services just answer generic ,questions go to other company..don’t waist your money or time..is obvious they are playing with our money
Response from RoApr 14, 2026
Hi there, we're so sorry to hear this was your experience and understand how this could be frustrating. We would appreciate the opportunity to investigate this further and see how we can help. We're sending a request for more information.
jessie S.
friendliness and helpful.
BRIAN D.
I was on the program a little over two months. Their customer service and follow-ups are good. Unfortunately, for me the program did not work. I lost no weight, despite eating significantly less due to the medication. What made me stop was that I developed hiccups. Their Support team was unable to find a remedy and my hiccups worsened. So much so that I was unable to sleep. Whenever I eat anything, I would start with hiccups almost immediately. It’s been three days since I stopped the medication and my hiccups persist.. I am 65 years old and I don’t recall having hiccups for probably decades prior to using this medication, I am otherwise healthy with no previous gastric issues. As a sidenote, the only way I could slightly control the hiccups was with a Valsalva manoeuvre, by taking a big breath, tightening my core muscles and performing 8 to 10 push-ups.
Response from RoApr 14, 2026
Hi there. We’re sorry to hear about your experience, that sounds very uncomfortable and concerning. While side effects can vary, persistent symptoms like this should be closely reviewed by an in person medical provider. We strongly encourage you to reach out to your healthcare provider as soon as possible to discuss what you’re experiencing. If you’re open to it, we'll also reach out directly so we can review your case and help ensure you’re getting the appropriate support!