Joanne D.
Multiple responses provide perspective.
Responses from members is necessary for data collection and improve outcomes in the program.

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing7,254 approved reviews, newest moderated first
Joanne D.
Responses from members is necessary for data collection and improve outcomes in the program.
D.C. W.
So far so good, the product came quickly and it looks great and doesn’t taste bad but I’ve not had any issues since taking it but I was told to wait three to five days and today is just my second day! But I’ll see 😁
Jay W.
This product is wonderful! I have tried other things that didn't work. This works so well I wish I would have tried it sooner.
Darvin R Torres F.
The best ….simply the best
customer Marty S.
Everything was black and white and to the point the way I was to go with the pages was easy. Thank you very much
Stefani C.
Non refundable after 3 days of renewing membership, and took 3 days because Ro does not answer messages ASAP usually a wait of 1 day for side effects messages and 3 days for regular messages. Customer service is horrible. After I am unable to continue my 2nd refill of medication due to insurence price changes, their "insurence conierge" is no help at all- they only recommend saving cards or third party websites that you can find if you google it. First month paid $25 second month $650 asn't able to continue but I dont watn their "services" i am unable to get my medication it is very unfair it is nonrefundable as I have been dealing with my insurence and pharmacy that tried all they could but had to wait on Ro.
Response from RoApr 15, 2026
Hi there. We’re sorry to hear about your experience, this sounds frustrating. Response times can vary, but we understand how delays can impact your ability to make timely decisions, especially when dealing with insurance changes. Membership fees cover ongoing clinical care and support during that period. That said, we’d be happy to take a closer look at your situation and see how we can help. We're reaching out to you directly.
Julia
Quick, easy, informative. No hoops to jump through. All questions answered quickly and thoroughly.
cyndy S.
The guidance from my physician and customer service. The pricing was straight forward and much more affordable than other places. I've never tried the medicine due to hidden costs and pricing. Thank you for providing all of my options, pricing and information up front!