Drea B.
Top-tier Customer Service
To say that I am happy with Ro is an understatement! Customer service, doctor communications, and product availability is stellar! Seamless and trustworthy process!

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Drea B.
To say that I am happy with Ro is an understatement! Customer service, doctor communications, and product availability is stellar! Seamless and trustworthy process!
Kenneth B.
Super easy to use with a great user interface!!
Arlene
This seems to be quite a long process often leaving me to wonder if I missed answering any questions yet I’ve been responding to each message I receive. I’d like to know if this is going to happen or not.
Shey
Dr. Thomas McCartney was responsive, professional, and very thorough. He provided clear instructions and guidance, took the time to explain everything, and made the entire process smooth and reassuring. I am excited to continue working with him and his care team!
Connie H.
I haven’t started it yet but the beginning process was easy
April L.
Quick and easy
brittany C.
I was under the impression I wasnt being charged the first month. When I signed up they offered lots of discounts but then they still charged my card full price.
Response from RoJun 4, 2026
Hi there, we’re sorry to hear about your experience and understand the confusion. Promotional pricing and discounts can vary depending on the offer selected, and we understand how frustrating it can be if the charge didn’t match your expectations. We’d like to learn more about your experience and review the billing details with you, we’ll be reaching out directly for more information.
Treneice H.
The experience was fast and to the point, your doctor's are on point and on top of everything.