RoReviews of ro.co

3.97,254 reviews
Pharmacy & Medicine

About Ro

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.

Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: ro.co
Website: ro.co
Category: Pharmacy & Medicine
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 21% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Ro reviews

7,254 approved reviews, newest moderated first

Brenda
Oct 9, 2026
The “membership fee” and the cost deceiving!!
The “membership fee” and the cost for the medication needs to stated that they are different because when signing up it looks like you get everything for $39.00 they first month including the medication. But once you sign up then your system goes into more details and shows different amounts for the medication. People should be able to see all the information up front first before signing up. Website is deceiving! I will be canceling before my first month is done!
Response from RoOct 9, 2026
Hi Brenda, I'm sorry for confusion with our pricing. This link should help clarify our pricing: https://ro.co/weight-loss/pricing/ . I'm going to request more information from you so I can look into your account.
TOM
Oct 8, 2026
Price swap
TBH, I feel like I was frauded with a bate and switch set-up. Originally I was offered the compounded GLP-1 for like $99. I was happy to get that, I could afford the price. I went through with the the check out process and gave my CC number. And finished the transaction. Two dayslater I got a text asking basically asking if I was going to order. I checked my bank account the charge was only 39.00 I guess the membership fee, it was never mentioned in the process. I also got two or three texts saying I had been approved, by their Dr or whatever. This time the cost was now $149 for the compound. I decided to pay it but I wasn't happy the price had gone up. I felt swindled for sure.
Response from RoOct 14, 2026
Hi Tom! I apologize if there was any confusion with our pricing. Medication costs are separate from the Ro Body Membership fee. We provide a full breakdown of these costs during the online visit so patients can review the pricing and terms before agreeing and submitting their visit. I'll drop a link to our website to help clarify any confusion over pricing and/or membership fees: https://ro.co/weight-loss/pricing/ If you have any questions or concerns please feel free to reach out to [email protected] and we'd be happy to assist!
mtsjns
Oct 8, 2026
I’m a registered nurse
I’m a registered nurse. I definitely was skeptical about Ro.com. However I am very satisfied with the enrollment process and a registered medical professional reaching out to me to clarify some items. It was then I knew I wasn’t just another number and someone actually reviewed my information.
Response from RoOct 14, 2026
We appreciate you giving Ro a chance despite your initial hesitation! It’s wonderful to hear that our team’s attention to detail and personalized follow up questions helped you feel confident and cared for. Thank you for trusting us with your care and sharing your experience!
Suzanne
Oct 8, 2026
Fast and easy
Fast and easy
Response from RoOct 14, 2026
Hi Suzanne! We’re happy to hear you found the online process fast and easy! Thank you for taking the time to share your feedback!
Dawn F.
Oct 8, 2026
Its cheaper than going to the pharmacy
Its cheaper than going to the pharmacy
Response from RoOct 14, 2026
Hi Dawn! We’re glad to hear you’ve found Ro to be an affordable option for your treatment! Thank you for sharing your experience with us!
Jean S.
Oct 8, 2026
I’m still not sure how much I’m going…
I’m still not sure how much I’m going to pay for each month, membership fee and medicine fee?? I thought a doctor was going to let me know what would work best for me but nope I had to choose, so I picked the least expensive and now I have to give myself an actual shot?? Not a pen!! I truly hope this helps me but I have my doubts.
Response from RoOct 9, 2026
HI Jean! I'm happy to look into your current treatment plan and answer any questions you have - I'm going to request more information from you so I can look into your account.
Allison S.
Oct 8, 2026
The process was so fast and easy
The process was so fast and easy! I was paying double the price for my GLP-1 and thought I would try Ro. I am so glad I did!!
Response from RoOct 14, 2026
Hi Allison! We’re so glad you decided to give Ro a try! It’s great to hear that getting started was quick and easy, and that you’ve been able to save on your treatment. Thank you for sharing your experience with us!
Francis
Oct 8, 2026
At this point very informative
At this point very informative. Alot of information to read . Fairly quick with responses. The one thing I forgot to ask if they work with my pcp from St. Lukes. Otherwise so far so good.
Response from RoOct 14, 2026
Hi Francis! We’re glad to hear you’ve found the information helpful and our team responsive! While we don’t work directly with primary care providers, we encourage our members to keep their PCP informed about their treatment to help ensure continuity of care. Thank you for sharing your experience, and we’re happy to hear things are going well so far! If you have any additional questions or concerns please feel free to reach out to [email protected] and we'd be happy to assist!

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