Right Stuf AnimeReviews of rightstufanime.com

They have good prices and thier packaging is awsome though it takes a long time to ship than other sellers.

I've been a GotAnime club member of Right Stuf since they first launched the service back around the time The Irresponsible Captain Tylor was coming out on VHS (When Suncoast was still a thing!) and I've always received top-notch service from them. Lately my wife and I have been ordering the Sailor Moon Eternal editions as they come out (Along with other manga and anime series), and we have yet to receive a damaged copy. Their warehouse staff takes extra care of their products, wrapping the big art books and "ultimate" manga editions so that they don't get scuffed or dented in transit. It's cool to see, because that doesn't happen with some of the other online providers out there. All in all, I highly recommend them! They are my go-to for anything anime and manga. I don't check anywhere else unless I happen to miss a limited edition run on something.

RightStuf is one of the few places that I can trust to have all my books and movies packaged and shipped safely to my house. Their catalog is expansive, and you can’t find better deals on manga (especially if you live in the U.S.)! Out of my 5+ years shopping from them, I’ve never had a bad experience, and I hope people continue to choose RightStuf for all their anime, manga, and otaku needs!

Great selection, best prices, speedy shipping. I've been ordering with RightStuf for over a year and never experienced any difficulty. They are clear with their guidelines around pre-ordering/out of stock items and when they will be shipped. I keep coming back for more and even purchased their membership for additional savings.

Right Stuf Anime is a old and reliable company. They have been essential to the anime fandom growth for the pass 30 so years. They only sell new physical items and with their remarkably good packaging methods, you will always receive it prefect condition. Personally I've been a customer for about 2 years now. Most of my anime/manga collection came from them. Their normal prices are hard to beat and their sale prices are down right unbelievable. They also usually have one or more giveaway running, which are always nice to sign up for. Just as a side note, if you are planning to buy a lot from them, I recommend buying a Got Anime Membership first. Membership give discounts on most items in the shop and even in select sales. Overall, if you want to start collecting new anime related product, the Right Stuf Anime is the place to go.

I've been a customer of Right Stuf for many years. Every experience with customer service, they've always been extremely friendly and respectful. The store policy on shipping is first come first serve, if more orders are placed than they get in inventory, the later orders will need to wait for a second restock. They've got seasonal catalogs, at first I used those and purchased anime over the phone, but the online store has their full selection of goods to buy, and subscribing with your email will notify you of sales. They even give a preference chart, where you can select what type of anime you'd like to get emails for. Sometimes I purchase the Got Anime? Membership, and always try to purchase enough for the savings to surpass the membership cost. It's just $18 for a full year, and with 10% off the already low prices, it doesn't take much to reach that amount in purchases. Figures only get discounted by 5% though. Covid-19 has slowed down the email support ticket response time, but they give a window of time it may take to reply in their help section on their website. Right Stuf Anime partners up with quite a few different companies to carry inventory published or produced by them, so when I asked if they'd ever restock a certain anime, they were not sure if they will. So they don't have all the answers, but they're not jerks about it. They call employees RSA Family, and keep people employed for a very long time. I think that makes them worthy of my business. I try to be a loyal customer, and I've only seen a better sale price from another vendor online once. Overall I am very satisfied with the services and prices Right Stuf Anime provides. They have the widest selection of anime related merchandise I've ever seen.

I have been using Right Stuf for several years now and I have never had an issue that was unable to be resolved quickly. The few times I have spoken to a customer service representative they have been very friendly and helpful. My orders always arrive very well packed so all of the books, discs, and figures I have received have been in perfect condition.

RightStuf is a great company but it needs to be remembered that it is a small company. Getting responses and help sometimes take time, and functions slow down during the holidays. They also do not ship preorders on the day they come out, like Amazon or other sellers may do. Sometimes a preorder never gets sent to me with the others and is marked as out of stock even though they were "in stock" on the day or shortly before they were released. However their preorders are discounted so by taking longer, you save more. They also send out a lot of preorders a week early or so, which I have never had from another vendor. They have many hard to find titles, and you can purchase out of stock items to receive at a later date. However again, they don't send them as soon as they are available most of the time and if you want them to send you items that are now available, you may need to buy another order and they will throw in any other open items you have that are available. They sadly raised their free shipping threshold which cut down on my frequency of orders, even for the club members such as myself. However they run promos at a discounted (original) price every now and again. Rightstuf packaging is amazing and they seem to genuinely care about the items they are shipping. I frequently got damaged books from other places I purchased online, and I have gotten maybe 4 damaged books out of the 300+ I have purchased on RightStuf. In the end the company is great to buy from, but you need to be patient and consider the savings vs time cost when it comes to ordering items, especially preorders and out of stock items.