Ridgemont OutfittersReviews of ridgemontoutfitters.com

Great Boots so far and quick shipping

Arrived as expected. Like the shoes.

Better communication please... I understood when I ordered that it was a pre-order and I would have to wait, but at the time the estimate was end of September. The shoes didn't arrive until end of November. There was only one voluntary communication during that time. I had to reach out a few times to check the status myself. Given the way pre-orders work there should be more communication and status updates. Otherwise, it feels like you just took my money with no concern for the actual delivery of the product. I also realize there have been issues with materials. Again, that's not the issue, it's the communication that could have been better.

Ordered shoes in September, with the promise that deliveries would go be going out in October. Then the delivery estimates were pushed into November. Now I've received notice that they ran out of stock and I won't see a delivery until January. I wasn't even offered some form of apology discount for their stocking system error. Just terrible customer satisfaction. This has not been a fun experience.

Shoes weren't as pictures on the site. One color was much darker and the eyelets were different.

The shoes fit perfectly! It took about 5 months for them to arrive. However, when the shoes finally did arrive, I was happy to have them. Only complaint I have is the grip on the shoes is not that grippy. I slipped on some sand on a concrete driveway. May have just been me. I will likely order more shoes from Ridgemont Outfitters in the future.

These shoes are so well made. I love them! I preordered and it took months to get them, but it was worth the wait. They're light, breathable, sturdy, and just really cool looking too. Nothing cheap about them.

I recently received my pair of Monty High's and they are great (wearing them right now, in fact). They seem very well made and the soles are nice and sturdy given how light the shoe is. I know that the COVID situation has made things difficult for this company's business model, but I thought the communication was still murky regarding delivery timing. Here was my timeline: July 31 - placed my order Aug 17 - received notification of COVID-related delays at the overseas manufacturer (totally understandable) Oct 31 - received notification that the shipment would arrive in the states that day or the next Nov 3 and 5 - received two promo emails from the company saying that the shoes I had ordered were still available for pre-order (meaning the shipment hadn't arrived?) November 17 - I finally emailed their customer service rep asking for an update. They were polite and apologized...and then shipped the shoes the next day. Not sure how much longer I would have had to wait without requesting that update. Again, the shoes are great, but more transparent communication on the company's end would be good.