Ridgemont OutfittersReviews of ridgemontoutfitters.com

I like this brand's footwear for their style and fit and have bought 4 or 5 pairs of shoes over the years. Twice though I have had to contact them as the shoes have started to fall apart after barely any wear. To their credit on the first complaint they immediately sent me another pair, which i still have and have never faltered. My latest pair of Monty Hi's started to fall apart after 2 weeks due to what looks like the glue failing between the sole and the upper. It's disappointing that this happens with a relatively expensive product that advertises itself as "built for life". I did try a different brand with a similar style but they started to fall apart too so i went back to Ridgemont. Maybe it's me!?!

Like the look but the toe box is too small. Even went a half size up.

I have been trying to cancel an order that hasn’t shipped yet. I sent in the cancellation order over a week ago, no response from company. Is this a scam? They did finally get back to me and took care of the issue…raised stars from 1 to 3

UPDATE - I contacted the company to enquire about the late delivery and received an email back on the same day informing me that the boots would not arrive for a few more weeks. I was offered a range of in-stock alternatives and chose one which was delivered within 48hrs. Not my first choice of boot but more expensive (without additional charges applied) and they seem incredibly high quality on the first few outings. So a satisfactory conclusion... Similar to other one star reviews. Placed a pre-order for delivery in May. Shoes have not arrived and I have received no communication as to why this might be. The shoes were ordered specifically for a holiday and I fly next week. Holding out little hope of the situation being resolved by then...

Preorder was delayed a month, so ended up changing to something in stock, and now 6 days after item has "shipped out" the shipper say they're still waiting to receive it from Ridgemont. Couple days ago Ridgemont said they would contact USPS, but I'm still waiting for a response. Starting to question Ridgemont even really has any products to sell, because a 3 months in to try to purchase anything, I've yet to have any evidence something is actually on it's way. Update: I'm increasing to 3 stars because the shoes ended up arriving and have been pretty comfortable so far. Hopefully the shoes end up holding up well, and if more impressive I'll come back and update.

I bought the Heritage boots, and been using them for 2 years, mainly for dog walking in all conditions, still 100% waterproof, still comfy and still look good compared to other boot designs, my only complaint would be about the grips, just not big enough, they are ok for walking but if there's mud or very wet conditions involved don't bother! bit disappointed about this as otherwise they are perfect. Oh and my 'free socks' never arrived when I purchased, even when advertised, when I chased this up they just said sorry we will send some when they come back into stock - still waiting 2 years on!

I just wanted to come on and say that : I ordered a pair of boots on December 15th 2020. Not long after that I found out that shipping from the factory to the warehouse was majorly delayed. Then a few weeks ago I decided that I wanted a refund instead of the boots. Communication on Ridgemont's end was delayed, however I did receive my refund as of yesterday January 19th 2021. So I am grateful.

The product is good, but it took several months to get here and was delayed several times.