Ride1UpReviews of ride1up.com

the battery life is no half what promised. charging to 80% and using to 20% is not feasible and not as advertised. the charge port cover wont stay closed, had to ducttape it shut. the charger will overcharge if not closely monitored manually. who has 6 hours to hover charge a bike battery?

My bike arrived quickly and was pretty easy to assemble. I had an issue getting the plastic plate off the fork but did it! Only had to get the rear derailleur adjusted then it rode perfectly. Happy with it.

Really wanted to like this bike, looked great online and Ride1up partners with Flex and was able to buy it with my HSA, all that was great after delivery the mess started, boxes arrived like it had it was opened before it got to me, made Ride1up aware about this, they said it was fine. Before taking the bike out I noticed scratches on the top of the rack so I decided to look closer and broken headlight, cable broken from right brake handle, wheel with a big dent. Let Ride1up know about this situation and they did provide a credit, I did mention to them I wanted a replacement wheel and that when everything changed, I made it clear that I was not willing to accept damage parts, they insisted it’s still functional and no replacement they won’t even exchange the damage part. Did I mention it arrived with no keys to the bike. This was a complete mess of a purchase that is going to cost me $250 so they can take back. Maybe it doesn’t happen that often but what if this does happen to you. Bike is going back to Ride1up. Thank you and hope this was helpful.

Love the Roadster! It’s 30 lbs lighter than my first e-bike and so much fun to ride. I get more exercise with the Intui-Drive torque sensor, the gears are smooth and the ride is fast. The step-through works well for me, the seat is comfy and the lights (front and back) are great for night riding. Just wish it came in more colors (Orange, blue, red…) Great quality /value for the price!

Very happy with the bike. The battery compartment situation is a little bit janky, but that is very much also associated with my major gripe: We assemble these. This is an important job from a safety perspective! Their video and paper documentation on putting my Roadster together was extraordinarily bad. Prepare yourself for internet searching, and perhaps using a paid LLM.

We love the Vorsa bike we purchased but because we live in Los Angeles, we had to go through some extra steps. First, to test ride the Vorsa, we drove to the San Diego warehouse. The test ride confirmed we wanted a Vorsa and in retrospect it would have been smart to order ahead and have the bike delivered to the warehouse and have the team there build the bike so we could have walked out with the bike. Instead we ordered online, had it shipped and assembled it ourselves. There were some damaged parts and the team sent replacement parts so all good in the end - just an extended buying cycle. So far the Vorsa has been everything we hoped for and rides smoothly and comfortably. It took a little practice to get used to carrying a passenger - take-off was the main challenge. Otherwise, its been easy to use and a GREAT bike! I hope more people buy the Vorsa and act as ambassadors so that new buyers can stop by and see the bike before ordering online.

The ease of ordering and putting my two bikes together was awesome!. You worry about putting bikes together from an online order, but with Ride1up there should be no worry. The V3 roadster is a beurtiful bike, all our friends love the look. The pedal assist is so smooth and the Shimano gears make this a spectacular ride. Out first ride was 18 miles and our battery life was way more than expected. My wife loves her bike as she quickly became comfortable with the system and the ride - --she LOVES it. This bike is also easy to ride without assisst, so if you were to run out of battery you can get it home due to the low weight. The price point, the ride, the power, the look and the smoothness were delivered. I did my research and this bike delivered beyond that.

Very first e bike and I am very impress with the build quality. Multiple follow ups with the buying process and help full videos for assembly. No issues so far. Picked this brand after watching multiple recommendations on you tube and the weight.