Rhino USAReviews of rhinousainc.com

4.4255 reviews
Auto Parts & Wheels
Innovation Court 38365, Murrieta, California

Rhino USA

About Rhino USA

Rhino USA is a small family business founded by a father and two sons from Temecula, California. Our mission is to design and distribute superior powersports accessories backed by a lifetime guaranty and personalized customer service.

Rhino USA (rhinousainc.com) has 255 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: rhinousainc.com
Website: rhinousainc.com
Category: Auto Parts & Wheels
Location: Murrieta, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 9% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Rhino USA reviews

255 approved reviews, newest moderated first

Frank G.
Jan 22, 2026
Great customer service on warranty!
Great customer service on warranty!
Mike J.
Jan 21, 2026
Quality products
Every product that I have bought from Rhino USA has been high quality, worked very well, and lasted a long time.
Cody B.
Jan 20, 2026
A strap set for each of my vehicles
Purchased multiple straps for my rollback, then purchased a kit for my enclosed trailer. The velcro is nice to keep the straps organized, and the bags are heavy duty. Got a set of the plastic traction boards, but have not needed to use them yet. My pickup truck has a set of "smaller" straps for using in the bed for transport. Letting the straps dry, then rolling them up after has allowed them to last us years. Definitely recommend!
McKenzie Nicole L.
Jan 20, 2026
Still haven't received
I ordered these straps as a Christmas present at the beginning of December. It is now January 20th and I still have not received any update of them past customs which was a week ago. I emailed the company a couple weeks ago asking why they are called rhino USA if they are shipping from China. I would not have ordered them had I known. The person or auto response didn't answer any of my questions except giving me the tracking number I already had to tell me nothing. When I asked why they were made in China when they said USA, they avoided the question completely. After seeing all the bad reviews on the retractable straps I'm a little scared to receive them and not be able to get my money back if I even ever get them. If I don't receive my items by February I am disputing the charge on my card. This is ridiculous. Even temu or wish shipped things faster from China.
Response from Rhino USAJan 21, 2026
We’re very sorry to hear about your experience and understand how frustrating this delay has been—especially when the order was intended as a Christmas gift. That’s certainly not the experience we want for our customers. To clarify, we do not ship orders from China. Occasionally, carrier tracking updates can be confusing or delayed, which may make it appear otherwise. We truly want the opportunity to make this right and address your concerns directly. Please give our customer support team a call at 1-800-575-7310, and we’ll be more than happy to help sort this out, review your shipment, and ensure you’re taken care of. Again, we apologize for the frustration and appreciate you bringing this to our attention.
RED
Jan 19, 2026
VERY EASY WARRANTY CLAIM
HAD A PROBLEM GOT IN TOUCH WITH THEM ONLINE SENT A VIDEO OF MY ISSUE THEY ARE SENDING NEW PRODUCT AWESOME TO DEAL WITH
carl
Jan 15, 2026
100000% false advertising
100000% false advertising. They have an add for an adjustable drop hitch for $29.00 but the website has then starting and $130 and higher. Bullcrap false advertising just to get traffic to their website. Stay far away from these liars
Response from Rhino USAJan 16, 2026
Hello Carl Thanks for bringing this to our attention. We understand how frustrating that experience can be. We want to clarify that we do not advertise adjustable drop hitches at that price. Unfortunately, there are fraudulent ads circulating that use our name and imagery without authorization, and we’re actively working to have them taken down. To ensure accurate pricing and authentic products, we recommend purchasing directly from our official website at rhinousainc.com. We appreciate you flagging this so we can continue addressing it. Please reach out to us directly and we will make this right for you! 1(800)-575-7310 [email protected]
Elizabeth
Jan 15, 2026
Fantastic
Fantastic! My order got lost in shipping and they were able to sort it out and resend it from a different warehouse so it would get to me when I called to see what was going on. It showed up 4 days later as promised. Will definitely order from them again!
Nick
Jan 13, 2026
Grade A service
these guys stand behind their products and go above and beyond to keep their customers happy.

Rhino USAReviews of rhinousainc.com

About Rhino USA

About these reviews

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Rhino USAReviews of rhinousainc.com

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Great customer service on warranty!

Quality products

A strap set for each of my vehicles

Still haven't received

VERY EASY WARRANTY CLAIM

100000% false advertising

Fantastic

Grade A service

About Rhino USA

About these reviews

More in Auto Parts & Wheels, California

Best License Plate Frames

H3R Performance, Inc.

Slickrockgear

Araparts.com

Rhino USA reviews

Great customer service on warranty!

Quality products

A strap set for each of my vehicles

Still haven't received

VERY EASY WARRANTY CLAIM

100000% false advertising

Fantastic

Grade A service