Residence Supply Reviews | Read Customer Reviews of residencesupply.com

Residence SupplyReviews of residencesupply.com

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Residence Supply

About Residence Supply

Residence Supply specializes in masterfully crafted lighting fixtures that fuse artistry with functionality. Born from a local lighting aterlier in Miami, our designs enhance spaces, ensuring every room not only shines brighter but feels warmer. Experience the blend of passion, precision, and unparalleled aesthetics with each of our creations.Our hand-crafted fixtures are more than just products; they are an experience. From the moment you engage with us, you'll sense the difference. Personalized customer interactions, meticulous attention to detail, and a genuine care for your vision form the cornerstone of our ethos. Whether you're looking for a centerpiece or a subtle accent to a room, we strive to bring your imagination to life, infusing each space with warmth, elegance, and a touch of Miami's sun-kissed charm.

Residence Supply (residencesupply.com) has 653 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: residencesupply.com
Website: residencesupply.com
Category: Home Goods Stores
Location: Miami
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 74% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Residence Supply reviews

653 approved reviews, newest moderated first

Joanna M.
Jul 29, 2026
Beautiful and very well made switches
Beautiful and very well made switches. And outstanding customer service
Response from Residence SupplyAug 1, 2026
Hi Joanna, Thank you so much for your kind words! We’re thrilled to hear that you’re loving your switches and that their craftsmanship and quality stood out to you. We’re also delighted that you had an outstanding experience with our customer service. Providing exceptional support alongside beautifully crafted products is what we strive for every day. Thank you again for choosing Residence Supply. We truly appreciate your support. Sincerely, Residence Supply
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Linda F.
Jul 28, 2026
CHEAP AND DONT WORK
W bought outlets and switches from them and they ALL stopped working coincidentally after the 15 day return window! We spent thousands of dollars for fault products!! They are CHEAP don’t buy.
Response from Residence SupplyJul 28, 2026
Hi Linda, We sincerely apologize for the experience and frustration this situation has caused. We understand how disappointing it must have been to purchase outlets and switches for your home, only to have them stop working shortly after your return window had closed. We take reports like this seriously, especially when it comes to the safety and reliability of electrical products. Please reach out to us at [email protected] with your order details so our team can look into what happened and see how we can help. Thank you for bringing this to our attention and for giving us the chance to make this right. Sincerely, Residence Supply
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Brianne L.
Jul 27, 2026
Customer service was very responsive…
Customer service was very responsive and on top of the details of my order. They made sure everything was as I wanted and kept me in the loop with shipping.
Response from Residence SupplyJul 28, 2026
Hi Brianne, Thank you so much for sharing this! We're glad our team was able to stay on top of the details and keep you informed every step of the way. Making sure your order turns out exactly as you envisioned is always our goal. We appreciate your feedback! Sincerely, Residence Supply
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DEBRA P.
Jul 27, 2026
Solidly made
Superior, well-made product. I get compliments on the door stop every time someone comes out of the guest bathroom!
Response from Residence SupplyJul 28, 2026
Hi Debra, Thank you so much for sharing this! We love hearing that the door stop is getting compliments — it's the perfect sign of a well-made product that fits beautifully into the space. We appreciate you taking the time to leave this feedback! Sincerely, Residence Supply
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Josh R.
Jul 27, 2026
Product quality is great!
Product quality is great!
Response from Residence SupplyJul 27, 2026
Hi Josh, Thank you so much for the kind words! We're so glad to hear you're happy with the quality of the product. We appreciate you taking the time to share your feedback! Sincerely, Residence Supply
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Brittney F.
Jul 25, 2026
The handle is beautiful and compliments…
The handle is beautiful and compliments the white oak door perfectly. It is weighted and makes the space more luxurious.
Response from Residence SupplyJul 27, 2026
Hi Brittney, Thank you so much for sharing this! We're delighted to hear the handle complements your white oak door so beautifully — and that the weight and feel are adding that extra touch of luxury to the space. We appreciate you taking the time to leave this feedback! Sincerely, Residence Supply
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A. C.
Jul 22, 2026
Solid metal and looks as depicted
Solid metal and looks as depicted, arriving in good time with nice packaging. Quality seems about commensurate with price. The electrical parts aren't identified with brand name like Leviton or Legrand, and aren't quite the heft, but are marked as UL-listed. Bought and installed a few of the 1-gang and am pleased. The GFCI has a green status light and a red one that momentarily flashes every 25 seconds or so, apparently to indicate a self-test. I suppose if it fails the red light stays on. Display status lights might not be my preference, but not really a problem. Prompt customer response when asked about the lights. The tamper-resistant outlet holes have spring-loaded covers that require two prongs simultaneously ... plug insertion requires a slight side-to-side jiggle, but it goes right in, no problem. No different than any other tamper-resistant outlet.
Response from Residence SupplyJul 27, 2026
Hi there, Thank you for such a detailed and thoughtful review! We're glad the 1-gang units arrived well-packaged and in good time, and that you've been pleased with the installation. We appreciate you noting the UL listing on the electrical components — quality and safety are always top priorities for us, even where certain components aren't tied to a specific name brand. Thanks also for the insight on the GFCI's status lights and self-test behavior, and for confirming the tamper-resistant outlets perform as expected. We're glad our team could get you a quick answer when you reached out. Feedback like yours helps other customers know exactly what to expect — we really appreciate you taking the time! Sincerely, Residence Supply
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Sacha S.
Jul 22, 2026
I couldn't love the Residence Supply more…
I couldn't love the Residence Supply team more. They were so helpful. I love the quality, look and feel of the bronze switch plates we have. I cannot wait to install them in our home.
Response from Residence SupplyJul 27, 2026
Hi Sacha, Thank you so much for the kind words! We're so happy our team could be helpful throughout your experience, and we're thrilled you love the quality, look, and feel of the bronze switch plates. We can't wait for you to get them installed — please send us photos once they're in, we'd love to see them in your home! Sincerely, Residence Supply
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