Republic ServicesReviews of republicservices.com

I just scheduled my open top roll-off to be emptied and returned with Silvia out of Texas. She is an excellent example of a professional. I enjoyed my experience with her.

Do not use this company they have missed my pick up dates over 20 times yes it's my fault for not changing but the same time they kept telling me that I should not expect any more missed pickups here we are again trash goes out on Tuesday night to be picked up Wednesday morning I have cameras to prove this call today a day before normal trash pickup and they still not picked up my trash from last week they have been lying to me the whole time this company is nothing but a lying company do not believe them

These people bought out the trash service that I've been with. For almost 10 years, used to be Howard disposal Canyon City, . So a couple months ago, this new company bought them out and they come to dump my trash well.They kept leaving the dumpster on the side of the road , and the city don't allow that so the next time they came, my old buddy, seen him dump leaving. it r on the side of the road and explained to them. They needed to put it back so I see the driver get on his walkie talking. And 5 minutes later, we have a phone call, they're p***** and told us for now on if we want our trash service dumped, they want us to push it out there next to the road and turn it at an angle, so the driver can back right up to it. And just dump it you know , without having to get down and exhume any physical activity for the money I paid them and then apparently leave it in the street for all of us, elderly disabled people to try and fight back out the road to keep from getting in trouble by the city. IN EIGHT YEARS , I HAVE NEVER BEEN DEMANDED TO PHYSICALLY PARTICIPATE IN THE DUMPING OF MY TRASH DUMPSTER WITH MY DISABLED OSTEOARTHRITIS , RIDDLED BACK.

If you can avoid using Republic Services, please do so. I cancelled my recycling service since I was getting charged almost $200 a year, and then I was charged $70 for them to pick up my recycling container. A charge they did not tell me about at the time I cancelled. Really $70??? I had an extra bag of garbage outside my garbage contained and three times I called to ask if it could be picked up. Every time, a customer service representative said they would schedule a pickup, and three times no one showed up. I saw the garbage guy on garbage day, and he said there were no notes for him to pick up an extra bag, and since I pay for the garbage through the HOA, we cannot get extra garbage picked up. That was not relayed to me during my numerous calls.

Terrible decision to go with Republic Services. Sneaky rate increases, hidden charges and 3 times, yes, 3x more expensive than Ace Refuse in my area. Buyer beware. Take it from me and don’t give your money to Republic Services!

Republic services is horrible. They charge a $50 container fee to deliver. They charge a ton of fees, administrative fees, taxes when you don't live in the city. Fuel fees etc. They also charge a fee to pick up the container when you cancel your services. It took almost a month to pick up up up my trash when I signed up with them. They kept missing me. If you have a choice with trash pick up,go somewhere else please.

I would actually give it zero stars at this point. I've been dealing with no bulk pickups since May. Every time I call it's a don't work we will fix this and they do NOT. I've spoken to a manager on two occasions and they can't seem to get their workers to do their job. I'd say this is the worst service thus far. This is Republic services in The Colony Tx..

After yet another unexplained price increase (making it almost double what a local competitor charges), I cancelled my service. After a month, they still haven't come by to remove the canister. After weekly calls to customer service, in which they keep promising to pick it up that day or the next, it's still here. Today, after calling yet again, they said they would file a complaint about this--because after all my calls, no complaint had yet been filed. There's no way to communicate with the truck (that just drove by without removing the container), no way to reach a superior in customer service, just the same lie that someone is "on their way" to pick up the container. Completely unreliable. Do not choose this company!