Republic ServicesReviews of republicservices.com

Some of the worst service possible. left the same trash in my can two weeks in a row. Guess I have to stand out there and help these children pick it up and throw it away. I can handle it though, I have more than a 2nd grade education. Thats why they collect the trash.

When we had GFL, things were fine. Over the course of time, our Republic quarterly bill grew to $255! The service was still fine, but the cost inflation was huge, like >10% per year. Our new supplier charges far less than 1/3 of this amount. Cancelling my account was intentionally incredibly difficult - not possible via email or chat, only via phone, and then it's very hard to get to a live attendant, which is all intentional. I cancelled on Aug 5, with service concluding Aug 28. I asked to receive email confirmation and they just said that it will come eventually. It didn't, and it's not in my spam filter. Soon after I started getting harassment via phone and email to pay the next billing cycle that starts after Aug 28. I was able to get to "Jan C" in the chat who then confirmed the billing would be changed to show account closure and retrieval of barrels. I had to ask multiple times whether the account would show "PAID" before Jan admitted they would attempt to ding me for $140 just to pick up the barrels. I was an ordinary customer who just paid my bill for very many years, possibly will over a decade. You're seriously going to attempt a $140 parting blow? I'm currently researching how to best fight this ridiculously inflated closing charge. I'll deliver the barrels to this location if you want me to but you will not collect $140 at this time.

So disrespectful and give you the run around when it come down to cancelation total rip off

DO NOT SIGN A CONTRACT WITH THEM!!! They are absolutely horrible to work with, will drastically raise your rates without notice, but you can't cancel service due to a rate increase, even though it may be double the fee they originally set. They have you over a barrel with the contract. It's 35 months and automatically renews for another 36 unless you give them 60 day notice prior to the renewal date. Close your business? Still gonna pay for their services for at least another 60 days from their close of the month(end of month). Call them early in the month and you will pay for 60+ how ever many days are left in that month. Call to cancel and get the RUN AROUND!!!! You will be told multiple different things until they finally route you to your account person. I was told it was all canceled and taken care of. Continued to get bills. I kept calling weekly, each time to be told the account person would call me. They did not. After 5 weeks trying, I called and I stayed on hold 1 1/2 hours waiting to talk with that person to finally be told their phone wasn't working and they would call me back. At the close of business that day, they called from their cell phone and said their computer had been down for weeks. Really? but I have to talk to this specific person to cancel my account but her computer hasn't been functioning for weeks?? This is messed up. Then she says 60 days from that day? Nope. I don't think so. (Funny story, the person I talked to last before finally reaching her, told me to stop electronic payments to be safe) 😳

Republic Services is by far the worst excuse for a garbage company I’ve ever had the displeasure of dealing with . The very first week they broke the wheels off my garbage can . I called and told them I needed another one cause they destroyed the one I had . They brought me another one but didn’t pick up the one they ripped the wheels off of . Come to find out they have been charging me for 2 cans for years . How can you charge me for 2 cans when one can has no wheels ? Then after they hiked their prices last year due to using new trucks with cleaner fuel that they decided to make the customer pay for I cancelled my recycle service. They wanted to charge me for picking up the can with no wheels that they broke . Even better they charged me on their bill $39.31 for not putting my recycle can out to be picked up when they had already picked it up a month earlier !! Customer service told me there’s nothing I can do about my bill once it’s been generated . So I guess they can just put any bogus charge on your bill they want and you have to pay it . They are the most pathetic excuse for a trash removal company in the history of humans .

This place STINKS! They billed me for a second dumpster that was never dropped off or picked up. When I try to get a hold of someone they have been passing the buck. Do not rent a dumpster from these people or you will regret it!

We have been trying to get new trash and recycling bins because our bins are very old and cannot be sanitized and deodorized anymore. We have contacted their customer service several times and been given empty promises to replace our bins. We pay exorbitant fees for untimely collections and horrible customer service. Unfortunately they are a monopoly.I would give them zero stars if I could.

On August 18th truck number 2013 driver Carlos came speeding down the middle of the road going at least between10or20 miles over the limit through a huge Rock into my windshield and apparently it's my fault I need to pay for it.