Republic ServicesReviews of republicservices.com

Show up late, leave trash cans half way in the street or tipped over. Just jacked my bill up nearly 20%. This company is literally trash, useless and incompetent

Horrible customer service can't do s h *t for you. Ridiculous and expensive removal fee. Not cheap. Not recommend at all. Don't even deserve 1 start

I'm done. Worst billing department and customer service representatives. Pay for a full year of service, or so you think. Random additional fees all year long. Call, get the issue corrected, then another bill comes. No way out, cancelling and you forfeit your year of service. Should allow zero star rating for this company.

The truck driver did not pick up the garbage and I called early yesterday and they agreed to stop by during the afternoon and no one came. I called early today and they informed me that they canceled the order for my call yesterday because the driver reported that the garbage was not outside. I ask to speak to a supervisor because I have evidence from the cameras in my house where the garbage containers were outside the night before and they were scheduled to come today and no one came either.

Republic Trash acquired the disposal service I had for 8 years. The price Republic charged nearly doubled in 3 years from $129 a quarter to $241 a quarter. They left my trash cans strewn on the ground. A new company Patriot Disposal became available in my area, same service $102 a quarter- I signed up. I had paid Republic 3 months in advance and when I asked for a refund after my final pick up in 11/2, they said they would only refund 2 months plus charge $75 to pick up my bins. It has now been 6 weeks (12/20) and I still have not received any refund. Horrible company.

The company doubled our rate and when we asked about it they said that’s to bad, this is your new rate. Next they said they would charge $37 dollars to pick up our can. They never gave a date for pick up but the can was at the side of the house and easy to access. They then called and said we owed them money and we needed to pay. After talking to them, they then said the cost for can pick up went up to $41 dollars and they had a picture of or can next to the house. Unbelievable, sign me up for the class action lawsuit…..

This company has the worst customer service I have ever encountered. They will routinely skip your weekly pickup without notification - sometimes for several weeks. When you call customer service they have no idea of reason why or when they will pick up. They will even lie and say your container was not placed for pickup. They practically laugh in your face if you suggest they should credit your account for the skipped pickups. They also raise their fees substantially and don't notify you of the increase until several days before your contract expires. When you call to cancel - THEN they want to negotiate their fee. I will NEVER use this company ever again.

Republic hit my mailbox and refuses to honor the claim. Cally W. Is the claim attendant and didn’t even entertain my side. Just kept saying no , even before I told the story. I offered pics, neighbor testimony, driver was in the area at the time, I spoke with driver and saw how the truck works and submitted video. Their other driver even helped process the original claim and took pics too. All to no avail. There were no tracks in the grass, that a car would’ve left, only the arm of the truck could have caused this. i found her stubborn and uncaring and slow to act. I’m elderly she had 0 compassion. Ironically our taxes pay for the repair and their salaries, it doesn’t even come out of their pocket ultimately..Im only asking for $169 actual replacement cost, and 2 man hours to install a new box..which I think is reasonable. They’re just being mean and rude.No customer service skills. No wonder they have so many 1⭐️