Reliant EnergyReviews of reliant.com

Response from Reliant EnergyOct 14, 2026

Good afternoon, Jackie. Reviews like yours remind us why great customer service matters. We're delighted to hear that our representatives have consistently provided the patience, understanding, and personal attention you deserve! Every customer is important to us, and we believe that no one should ever feel rushed or frustrated when they need assistance. Thank you for trusting us for the last five years and for sharing such kind words about your experience. We're honored to have you with Reliant and look forward to continuing serving you for many more years to come! Have a great day! - MF / Digital Care

Response from Reliant EnergyOct 14, 2026

Hello Casey. At Reliant, we believe that outstanding service starts with putting our customers first, and it's rewarding to know that commitment shined through during your experience. Your kind words are sure to put a smile on our team's faces! Thank you for your trust, your support, and for allowing us to be your energy provider. We can't wait to continue exceeding your expectations for much longer! Thanks for this fabulous compliment! Have a marvelous day! - MF / Digital Care

Response from Reliant EnergyOct 14, 2026

A simple review, but a huge compliment! Thank you for recognizing our team, Sandra! Behind every great customer experience is a group of dedicated people who genuinely care about helping our customers, and your feedback lets us know we're on the right track. We truly appreciate your support and look forward to continuing to provide service that's worthy of five stars for many years to come! Thank you for giving us the opportunity to be part of your home! Warm regards! - MF / Digital Care

Response from Reliant EnergyOct 14, 2026

Hi Robert. This is the perfect combination: great service and great understanding! We're delighted our team was able to explain the changes in your bill after moving to Free Nights and help you see how the plan works behind the scenes. When customers feel informed and supported, we know we've done our job right. Thank you for sharing your experience and for letting Reliant be part of your energy journey, we love serving you! Enjoy this wonderful week! - MF / Digital Care

Response from Reliant EnergyOct 14, 2026

Hello Anthony. Fast, easy, and hassle-free? That's music to our ears! We work hard to make enrollment as simple as possible, so it's wonderful to hear you were able to sign up online and be on your way in just five minutes. Thank you for trusting Reliant with your energy needs. We're excited to have you with us and will take the best care of you and your home! Have a fabulous day! - MF / Digital Care

Response from Reliant EnergyOct 13, 2026

Thank you for this thrilling comment, Julian! We are so glad to know you are happy with the attention and care we provide you, and that you're taking advantage of the different services we have for you! Thanks for trusting in Reliant, we totally love serving you and look forward to continuing doing so for many more years to come! Please take care and be safe! - MF / Digital Care

Response from Reliant EnergyOct 13, 2026

We couldn't ask for better feedback. Thank you, Carmen! Clear communication, straightforward service, and speedy assistance are what we strive for, and we're so glad that was your experience! Thank you for sharing your kind words and for allowing us to earn your trust. We're grateful to have you as part of the Reliant family! Have a great day! - MF / Digital Care

Response from Reliant EnergyOct 13, 2026

Hi Lavonda. "Good service" is exactly what we strive for every day! Thank you for taking the time to share your experience! We're honored to have earned your recognition and are grateful to have you as part of the Reliant community! Here's to many more positive experiences ahead! Warm regards! - MF / Digital Care