Reliant EnergyReviews of reliant.com

Response from Reliant EnergyOct 16, 2026

What a wonderful review, Paul, thank you so much! We're delighted to know that your decision to join Reliant has paid off in such a positive way. Saving money month after month while enjoying uninterrupted service is exactly the kind of value we strive to provide! It's especially exciting to hear that those savings have given you the opportunity to put money aside for future goals and projects. Thank you for your confidence in us and for sharing your success story with others! Best wishes to you and your family! - MF / Digital Care

Response from Reliant EnergyOct 15, 2026

What an amazing endorsement, thank you so much, Mallory! We're honored to hear that you consider Reliant the best provider you've had. From great value to outstanding customer care, we're committed to delivering an experience our customers can feel good about. Thank you for your loyalty, your confidence in us, and for sharing such thoughtful feedback! We look forward to continuing to serve you with the same level of excellence for a long time to come! Thank you for believing in us! Loving regards! - MF / Digital Care

Response from Reliant EnergyOct 15, 2026

Your review means so much to us, Veli! Knowing that you experienced both exceptional courtesy and complete transparency is exactly what we strive for! We're pleased that everything went smoothly and efficiently for you. Thank you for allowing us to earn your confidence and trust, we will continue working really hard to keep serving you the way you deserve! Have a wonderful day! - MF / Digital Care

Response from Reliant EnergyOct 15, 2026

Thank you for sharing such a personal and heartfelt experience, Adelina! We know it isn't always easy to talk about life's challenges, and we're honored that you chose to share yours with us. We're saddened to hear about the loss of your brother and the difficulties you've encountered. Knowing that we were able to help bring you some peace of mind means everything to us! Your gratitude and kind wishes are truly appreciated, and we thank you for allowing Reliant to be part of your journey. Please know that we're wishing you strength, comfort, and many brighter days ahead. Please take care and be safe! - MF / Digital Care

Response from Reliant EnergyOct 15, 2026

¡Excelente! Nos alegra mucho saber que todo va bien hasta ahora, Victor. Gracias por darnos la oportunidad de servirle y por compartir su experiencia. Nuestro objetivo es que siga sintiéndose igual de satisfecho en el futuro. ¡Aquí estaremos para ayudarle cuando lo necesite! Gracias por confiar en Reliant. Saludos cordiales. - MF / Digital Care

Response from Reliant EnergyOct 15, 2026

Good morning, Daniel. We're truly sorry to read about your experience and can understand why you would be upset. Receiving bills that feel disproportionate to your home's size and lifestyle would be concerning for anyone, and we recognize the frustration that comes with feeling like the charges don't align with your expectations. We also understand how stressful it can be to experience a service interruption while trying to keep up with account balances and payments. We never want a customer to feel unheard or uncertain about what they're being charged for. Every home uses energy differently, and there can be several factors that affect a bill, but we believe you deserve a clear explanation of your specific situation. We'd appreciate the opportunity to review your account, payment history, and usage details with you. Please contact us 24/7 at 1-866-222-7100, or visit reliant.com and click Chat: so our team can investigate thoroughly and work with you toward the best possible resolution. We value your business with Reliant and would appreciate the opportunity to work with you and show you how important you are to all of us. Kind regards! - MF / Digital Care

Response from Reliant EnergyOct 14, 2026

We're so happy to hear that our chat support delivered the help you were looking for, Rick! Making it easy for customers to connect with us and receive clear, effective solutions is always our goal. It's wonderful to know your issue was resolved and that you left the conversation with the answers you needed! Thank you for your kind words and for being a valued Reliant customer! Have an awesome day! - MF / Digital Care

Response from Reliant EnergyOct 14, 2026

Thank you for the kind words, Patty! Hearing that we're doing good work is incredibly rewarding for our team! We know customers have choices when it comes to their energy provider, and we're grateful you've taken a moment to recognize our efforts. Feedback like yours inspires us to continue delivering the reliable service and support our customers deserve. Thank you for being part of the Reliant family! Enjoy the rest of your week! - MF / Digital Care