Reliant EnergyReviews of reliant.com

Response from Reliant EnergyOct 19, 2026

We truly appreciate your thoughtful comment, Viveck! It's wonderful to hear that our app made managing your account easy and that you enjoyed having multiple power plan options to explore! We're especially glad that the enrollment process was smooth and convenient. Thank you as well for your suggestion about expanding the availability of 12-month plans! Customer feedback like yours helps us continue looking for ways to improve, to continue serving you with the best electrical service available. We're grateful to have you as a customer! Have a lovely day! - MF / Digital Care

Response from Reliant EnergyOct 19, 2026

Reviews like yours mean so much to our team, thank you so much for let us know how you feel about the service we have for you, Dina! Knowing that you consider us fair, reliable, and efficient is exactly the kind of feedback we love to receive! We believe great service starts with doing right by our customers, and we're thrilled that your experience reflected that. Thank you for choosing us and for sharing your smile with us today! Have a great start of the week! - MF / Digital Care

Response from Reliant EnergyOct 19, 2026

Good morning, Jesus. Reviews like yours remind us why we do what we do! We're thrilled to know that the manager who assisted you turned a challenging situation into a positive experience through clear communication, professionalism, and genuine care. It's wonderful to hear that he earned your confidence and appreciation! Thank you for recognizing his efforts and for sharing such heartfelt feedback. We'll be honored to pass along your praise to our team for well-gained recognition! Thank you for allowing us to serve you! Have an exciting week ahead! - MF / Digital Care

Response from Reliant EnergyOct 19, 2026

Stories like yours make us happy, Felipe! We're delighted that a conversation with Travis helped you explore your options and find a more affordable rate! Our goal is to make energy simple, straightforward, and valuable, and we're happy we could do that for you. Thank you for giving Reliant the opportunity to earn your business and your confidence. We will continue getting better at what we do, to always offer you the best of the best! Thank you for giving us the opportunity to serve you! Have a great start of the week! - MF / Digital Care

Response from Reliant EnergyOct 19, 2026

¡Muchas gracias por este comentario tan maravilloso, Edgar! Nos alegra mucho saber que está disfrutando de nuestros servicios y de las promociones que ofrecemos. Trabajamos constantemente para brindar opciones que generen valor y una excelente experiencia para nuestros clientes. ¡Gracias por confiar en nosotros! ¡Feliz inicio de semana! - MF / Digital Care

Response from Reliant EnergyOct 19, 2026

We're delighted to know that our online payment experience has made things easier for you, Luis! Convenience and simplicity are important to us, and it's rewarding to hear that our tools are helping make managing your account effortless! Thank you for choosing Reliant and for sharing your experience: we love serving you and look forward to continuing to do so for a long time to come! Enjoy this wonderful week ahead! - MF / Digital Care

Response from Reliant EnergyOct 19, 2026

Thank you for taking the time to provide us with this wonderful review, Joseph! Providing dependable service and a positive customer experience is at the heart of everything we do. We're grateful for your support and look forward to continuing to serve you with the quality and care you deserve for many more years to come! Have a great start of the week! - MF / Digital Care

Response from Reliant EnergyOct 19, 2026

Now that's the kind of review that puts a big smile on our faces, thank you very much, Carmen! Thank you for the enthusiasm and support. We're honored to have earned your confidence and will keep working hard to deliver the outstanding service you deserve for much longer! Have a beautiful day! - MF / Digital Care