Reliant EnergyReviews of reliant.com

Response from Reliant EnergyOct 20, 2026

Thank you for sharing your experience and for choosing us for your energy needs, Margie! We're delighted to hear that our customer service representative provided great assistance throughout the enrollment process. We also appreciate your honest feedback regarding the verification process. While those steps are designed to help protect our customers and ensure account security, we understand they can sometimes feel challenging. We're grateful for your patience and are excited to have you as a customer! We will work really hard to always exceed your highest expectations! Warm regards! - MF / Digital Care

Response from Reliant EnergyOct 20, 2026

Fair enough, William! We still wanted to say thank you for taking the time to leave a review. Your support means a lot to us, and we're grateful for the chance to serve your energy needs and will continue to take the best care of your home and your energy needs for much longer! Have a wonderful day! - MF / Digital Care

Response from Reliant EnergyOct 20, 2026

Reading your review put a huge smile on our faces, thank you very much! Thank you for highlighting the exceptional service you received from Cam! We love hearing that he was knowledgeable, patient, kind, and committed to making sure all of your questions were answered. Helping customers understand their options and identify meaningful savings is exactly what we aim for, and we're thrilled Cam delivered such a positive experience! We'll be sure to pass along your compliments. Thank you for your support and welcome to our fabulous Reliant family! Have a remarkable week ahead! - MF / Digital Care

Response from Reliant EnergyOct 20, 2026

We're thrilled to hear you're loving your experience, Elvira/Jimmy! Helping customers enjoy predictable, affordable energy service is what we're all about! Thank you for sharing your kind words and for letting us know we're meeting your expectations. We love having you as part of our fabulous family, and we'll continue working diligently to serve you the way you deserve for much longer! We truly appreciate your business! Have a beautiful day! - MF / Digital Care

Response from Reliant EnergyOct 20, 2026

We're thrilled to hear about your great experience, Bonnie! Helping customers understand their options and get the most value from their energy plan is what we strive for every day! It's wonderful to know our representative made your transition to solar easier by clearly explaining how everything works together. Thank you for choosing Reliant and for sharing your kind words! We will continue giving you the best of us for many more years to come! Have a wonderful day! -MF / Digital Care

Response from Reliant EnergyOct 20, 2026

What a great review to receive, Larrisa, thank you so much! We're glad your new service setup was simple, convenient, and stress-free from start to finish! Providing an easy online experience is something we're continuously striving for, and your feedback lets us know we're on the right track. Welcome aboard and thank you for putting your trust in us! Have a beautiful day! - MF / Digital Care

Response from Reliant EnergyOct 20, 2026

We couldn't be happier to hear about your experience, Karim! It's wonderful to know that your enrollment was seamless, personalized, and respectful of your time! Our team strives to build lasting relationships with our customers, and we're delighted that your representative was able to recognize your previous service and make your return feel effortless. Thank you for your continued trust and loyalty. Having you back truly means a lot to us! Our best wishes to you and your beloved family! - MF / Digital Care

Response from Reliant EnergyOct 20, 2026

We appreciate your feedback and your honesty, James! As a newer customer, you’re just getting to know us, and we're thrilled to have the opportunity to serve you! Our team is committed to providing reliable service and exceptional support, and we look forward to making a positive impression as your experience with us continues. Thank you for choosing us to power your home, we will work as hard as we can to always serve you in the best way! Loving regards! - MF / Digital Care