Quictent USReviews of quictents.com

All the poles were mislabled. To be fair however, the assembled product is pretty decent. Customer service is reliable within 24 hours on weekdays via email only. I would like a phone option for an immediate response.

I want to first state that the customer service we received was above and beyond excellent! We purchased the 8x8 Mesh Pop Tent with groundsheet. The product is very well made and we were satisfied with both the product and the ease to assemble it. We were using the Mesh Pop tent and went for a walk. We didn’t properly secure the tent and while we were out the wind gusted and blew the tent over and down a small hill. One of the legs was bent and would not last very long. I contacted Quicktents via their site and almost immediately received a response. Mr Green asked me for the order number and proceeded to track our purchase. Now for the best part! I had asked for a replacement leg to be shipped and I told him from the beginning that I was expecting to pay for the leg and shipping. I mentioned that I would actually like to buy two (2) legs just in case. Mr. Green asked me if it would be okay if they shipped me the two legs free of charge and free shipping. Hence, this is why I said that the customer service was above and beyond. I highly recommend this company. A satisfied customer.

Carrying bag came with a rio and was immediately replaced!

I have been so grateful and blessed with my pop up. When I received it there was an issue quickly resolved. Then this spring we were using it for shade while building hives. Had a fluke storm come through. I was thrilled to see how well it held up, even though it was flipped upside down. There was some frame damage. I contacted the company about the lifetime warranty. They sent me all the parts needed to get my pop up functional. Amazing product and service!

Service beyond expectation. Quality to price ratio is excellent. I've owned 3 of these now and I'm still using the original skin. Only things that will tear one up is hired help and hurricanes :( Buy with confidence and look me up if you want more info. I'm ( bocook ) on Ebay Thanks Bill B.

company responded to my inquiry right away. the canopy went up pretty easy, the directions for adding the mosquito screening could have been a little better. but overall I'm satisfied

Tent poles are thin and deform shape easily, but they are also easy to get back to being round to slide together. A little thicker tubing and these tents would be awesome. I got the 10 X 30 and it was relatively easy to setup and it was perfect for what I wanted and needed. I am glad I went to the bigger size, it made everything fit easily and comfortably.

Great product the first one I got had an issue with a cross member braking , but they sent out another one the next day and it is working great lots of nice cool shade in the desert. I would advise some leg weights I have some on mine and it stays put . Great company to deal with good communication .