Quictent USReviews of quictents.com

Quelle formidable opportunité de transformer son quotidien en un écrin de joie. Je vous livre mon enthousiasme sans retenue. Cette structure Quictent a redonné une vie entière à notre jardin lors de la dernière grande fête. La solidité des matériaux est bluffante et le montage s'est déroulé avec fluidité. Maintenant je me sens capable d'organiser n'importe quel rassemblement avec confiance et style. C'est l'inspiration manquante pour sublimer vos moments conviviaux. Ne laissez pas le doute freiner votre élan vers la célébration. Optez pour la qualité qui résiste au temps et aux regards.

I am impressed with the product except for the zippers… I have the 10x20 green house and it is going on three years old. I put 3 4x16 cattle fence panels over the frame, and the plastic over that… it has had two feet of snow on it and stayed perfectly shaped. My zippers for the screen doors have been slowly failing to where they won’t zip shut. I did wd40 spray all the zippers last fall and the windows and outer doors work fine. I will probably be ordering another cover this fall.

I will not, ever, purchase from this company again. We purchased, after positive reference/advise, from the sales "professional" at Quictent (Pearl), two "carports". We were told the company guaranteed "the products quality and customer satisfaction 100%". As soon as we saw the "quality" (or lack thereof) of the materials we requested a return authorization and full refund. We were declined our request and simply told to "return the items at our own expense, and a return would be processed within 30 days". The product materials are substandard, thin and no where near any American made product standards. The items require additional support reinforcement to be even be stable. They guarantee "100% satisfaction" , not true. They will not return the items without the buyer paying for returns, even after you have informed them of the sub-standard quality of the items. After further research, even Amazon says many of their items have "significant return activity". Shame on me I guess, but please DO NOT PURCHASE ANYTHING FROM QUICTENT!!!! tHE ONLY REASON WE GAVE THEM ONE STAR IS BECAUSE THEY DO NOT OFFER ZERO STARS.

Our roof was had a hole in after one year of use. We were supposed to be getting a replacement. I had to pay $50 for the replacement. I did that. They said I would get it in 3-5 days. Then I got an email saying that they only had one replacement in their warehouse and it was damaged. One replacement?? I doubt that. On 4th of July I came home to my tent blown into my pool! Because of the hole in the roof, the wind picked it up and moved it! Each leg had 2 sand bags on it. 12 sand bags to hold it down. I had another tent from another company, not secured to the ground, it did not move!!

We purchased the 10’x20’ pop up canopy from Quictent via their Amazon page and it arrived damaged with a cracked metal pole making it impossible to set up. After a week of attempting to speak to someone at Quictent by calling and emailing them directly with contact information from their website, we received no response. We then followed up with Amazon customer service representatives who were able to get Quictent to respond. At that point, we were already forced to make other canopy arrangements and only wanted to return the Quictent product for a refund. We explained this clearly to the Quictent representative. We are now a week into active communications with Quictent - nearly three weeks after originally trying to contact them - and we still do not have a return label that they say they are generating and they won’t give us a refund without returning the product. Each new message from them comes with yet another offer of replacement parts that we do not want and continued delays in sending us the return shipping label. Avoid this company and their products at all costs. I’ve seen decent reviews, which is why I purchased from them in the first place, but I’m questioning their validity after my experience thus far.

The 20×30 tent is a nightmare to put together. We were trying to put it together from 10am-6pm with no success. Only to find out that the poles that are to be placed in the center, the holes were too small and it didn't fit (tent top). So disappointing because I was trying to use it for a party on tomorrow 5/30/2026. What need to rectify this inconvenience?

Misleading promotions! Didn't remove my promotion until post payment! Tried to justify when I reached out. Predatory and misleading. Shop elsewhere unless you value being lied to.

Borrowed a friend’s Quictent for our wedding and the wind picked up and the tent collapsed, bending 8 of the poles. When I finally got a response, and after several emails, they agreed to send me replacement poles for $27. Thought that was a great deal until I got an email shortly after saying the poles I needed were damaged in the packaging process and they are now out of stock, but I could buy a new tent for $500 after there “special” discount of only $69. Their quality and design doesn’t hold up to moderate weather, and their service is terrible, so buyer beware.