Illinois M.
Finally , think location of equipment good!
I like the ease of activating , or not, of system +announcing opening of doors, with one press of a button. service man polite, earnest in getting it right.
Before you buy a home security system, compare our service! Protection 1 is the nation’s largest full service security company and we are passionate about delivering an extremely high level of customer service.Tired of being put on hold? Frustrated waiting for technicians to show up? We have earned an A+ Better Business Bureau rating and a 97.3% customer satisfaction score because we take care of customers with same-day service and NO automated telephone systems — when you call, a real person answers. Try that with another company!
Protection 1 (protection1.com) has 546 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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546 approved reviews, newest moderated first
Illinois M.
I like the ease of activating , or not, of system +announcing opening of doors, with one press of a button. service man polite, earnest in getting it right.
Daniel J.
No problem so far
Anthony F.
Great teamwork by Jordan and his technican, getting the job done promptly and making it seamless. Couldn't be happier with Protection 1!
Mary H.
I feel like I was scammed into changing from my old alarm company. Buyer beware!
Maria R.
The most important Protection 1 is here other company are far away and is hard to contact them .
Karl A.
Looked at a bunch of companies, but found all the features I wanted at Protection 1. Installation was quick and easy, done on time and no mess. My dog has even gotten used to the doorbell sound!
Darryl F.
Had vivint for years, protectonic 1 came in and offered me a little better service and equipment. Told me they would inform vivint of the changeover and asked me to notify them also which I did. Vivint said that I have a contract that needed to be paid off. I notified protection one and they said they would check and that they would most likely take care of it. So after a couple weeks that is where I still am, in between two companies, neither seemingly wanting to help. My recommendation is that if you have a company and you are happy, stay with them!
Natalie B.
I'm very happy with the ease of our new protection service. Pricing could be better especially for long term customers.