Prosper HealthReviews of prosperhealth.io

The psychologist that I had my interviews with was absolutely lovely!

I like how nice the doctor was and how much y’all offer support wise. I’ve only had a few problems with not getting the link for the educational sessions and I emailed twice, once for each time it happened. They jumped right on it and resolved the issue. Highly recommend!

Affirming, helpful, and thorough.

It was so easy to get an appointment. It was helpful that they broke the assessment into two appointments instead of doing it all at once. Dr. Jordan Skaggs was amazing!

Tremendous experience!

I was a patient with Prosper Health for about three months, working through a recent Level 1 autism diagnosis, grief, and personal challenges. My sessions were generally helpful, which made what happened next even more upsetting. Out of nowhere, I was told I needed a different level of care than Prosper was able to provide - something that had never been raised before, and without clear explanation or examples. Shortly after, I was informed that my therapy would be discontinued. I did try to follow up with the referrals provided, but ran into waitlists and requests for information I don’t have. In the meantime, I was left without any support, direction, or understanding of how to carry forward what I came to understand in therapy. What stands out most is how unprofessionally this situation was handled. There was no real discussion, no transition plan, and no continuity of care—just a sudden end to therapy during a very difficult time in my life. I reached out to support via a detailed email requesting more information and received an initial generic response stating that I would get more details within 48 hours, but four days later and still no response . I understand that higher levels of care are sometimes necessary, but this felt less like a handoff and more like being dropped.

Awesome clinician who performed my assessment. Felt heard, validated, felt like I was in a safe and welcoming space to be open and vulnerable.

Awesome experience. Easy and thorough. I felt very heard and seen.