Shawn
Reviewing my experiences.
Helpful and guided to where I need to be and great tips to move forwards and understand myself.

Prosper Health provides adult autism diagnosis and neurodivergent-affirming therapy. Their services are covered by most major health insurance carriers, conducted via telehealth, and clinically validated. Assessments protocols are based on over 30 years of peer-reviewed research and developed in collaboration with faculty from Yale and Northwestern. Assessment and therapy techniques are clinically validated, evidence-based, and standardized. Prosper's clinicians are neurodiversity-affirming, experts in adult autism, and trained to recognize and understand autism across diverse experiences, including women, LGBTQ+, and BIPOC clients.
Prosper Health (prosperhealth.io) has 976 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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976 approved reviews, newest moderated first
Shawn
Helpful and guided to where I need to be and great tips to move forwards and understand myself.
Kathy
They were kind and took the time to listen to me
Meg
The app is more user friendly than many that support healthcare planforms and I have attentional and executive function deficits that can make it difficult to navigate online cites or complete forms. The provider I was connected with as a therapist is a great fit and I feel very seen heard and supported.
Erica
The process of applying for assessment was super smooth and easy, and communication all around was great. Reminders for my appointments were sent by email and text message several times by default, which immensely helped me. Working with my psychologist was a wonderful experience as well – very thorough, accommodating, and understanding. My entire experience with Prosper Health from beginning to end was top-notch. I hope many, many people are helped like I was and would recommend them to everyone!
Amanda
Prosper Health was helpful in accessing informative articles and support via therapists. Prosper Health made the adult autism evaluation accessible, and efficient.
Eleanor
I dont know what to say other then it was great. I'm most happy I came here.
Ellie
The daunting process of getting an Autism Assessment was made infinitely smoother by the speed and efficiency of the app. The professionals contribute to this with their thoughtfulness and dedication.
Cheryl H.
If I could give zero stars, I would I really liked the therapist, Shelter Dziya. She paused the 1st appointment, was unsure about the assessment, and said she'd get back to me about how the 2nd appointment would be handled, said to hold the time and that she'd get back to me about options. radio silence. I got FOUR reminders for the 2nd appointment. Then 5 minutes afterwards, a texted appointment cancellation. this. is. inappropriate. I can understand deciding to cancel, providing recommendations about next steps or about a change in plan, but cancelling without notice, providing other options *and* after the fact? absolutely inexcusable and totally unprofessional.
Response from Prosper HealthNov 24, 2025
Thank you for taking the time to share your experience. I’m truly sorry for the frustration and inconvenience this situation caused — your concerns are completely valid. What you described is not the standard of communication or professionalism we strive for. You should never be left without clear guidance, especially after being asked to hold an appointment time. The multiple reminders followed by a last-minute cancellation without explanation are understandably upsetting, and I apologize for how this was handled. I appreciate you acknowledging the positive connection you felt with your provider, and I’m sorry that the scheduling and follow-up issues overshadowed that. I will be looking into what happened so we can prevent this from occurring again. If you’re open to it, I’d like the chance to make this right, clarify next steps, and offer support in finding the care you need — whether with us or through another provider. Please feel free to reach out directly at [email protected] so we can assist you. Thank you again for your feedback. It helps us improve, and you deserved better communication than what you received.