Procolored Reviews | Read Customer Reviews of procolored.com

Procolored Reviews | Read Customer Reviews of procolored.com

Procolored reviews

622 approved reviews, newest moderated first

Patricia R.
Jul 18, 2026
Had printer less then a month giving…
Had printer less then a month giving trouble online support spent 9 hours and made it 10x worse . Wasted 9 hours no help at all
Response from ProcoloredJul 29, 2026
Dear Valued Customer, Thank you for sharing your experience. We sincerely apologize for the frustration and disappointment you’ve faced with your printer and our support services. Your feedback is critical to improving our processes, and we deeply regret falling short of your expectations. To better resolve any issues you encounter and to assist you, please contact [email protected]. Our professional after-sales support team will be happy to help you. Your patience is appreciated as we rectify this. We’re committed to ensuring you receive the reliable service you deserve. Procolored Team
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MP
Jul 17, 2026
The quality of the machine is low for…
The quality of the machine is low for the cost and constantly need replacements. The customer service is low and they blame the customer for everything. They tell you to do something via video then blame your actions. Save yourself and buy better.
Response from ProcoloredJul 29, 2026
Dear Valued Customer, Thank you for sharing your experience. We sincerely apologize for the frustration and disappointment you’ve faced with your printer and our support services. Your feedback is critical to improving our processes, and we deeply regret falling short of your expectations. To better resolve any issues you encounter and to assist you, please contact [email protected]. Our professional after-sales support team will be happy to help you. Your patience is appreciated as we rectify this. We’re committed to ensuring you receive the reliable service you deserve. Procolored Team
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Mr Anthony M.
Jul 16, 2026
These DTF printers are amazing
These DTF printers are amazing and together with excellent customer service provide a great shopping experience. Machines are easy to use and the finish is great. Highly recommended
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DwB B.
Jul 16, 2026
The representative was awesome
The representative was awesome. He stayed with me and walked me through step by step until he and I saw positive results.
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Ray
Jul 16, 2026
Procolored F13 Pro
I own a Procolored F13 Pro and I have to say the customer service is EXCELLENT! The engineer stayed with me until my issue was resolved. The issue was my lack of maintenance and I had sensors that were blocked. He helped me troubleshoot until we found the issue! Great Service!
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RUBY L.
Jul 16, 2026
I've purchased the Procolor K13 about…
I've purchased the Procolor K13 about few months ago and I'm truly impressed on how customer service works hard to give you ways to learn your DTF printer. It all takes some learning and patience and today Buck showed me a lot of patience! I'm glad to be an owner of two Pro-color F13 and K13. Today's service was a 10/10! Got my printer up and running smoothly with whites brighter than before. I'm thankful they are willing to teach me how to be successful with my Procolors!
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Sully
Jul 15, 2026
la experiencia con el support nunca me…
la experiencia con el support nunca me he quejado y tecnologos y soluciones es exelente
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Heidekerl
Jul 10, 2026
Super und sehr kompetenter Service
Super und sehr kompetenter Service. Der K13 lite ist ein zuverlässiger Drucker. Dieser ist sparsam im Tintenverbrauch und bei guter Wartung verrichtet dieser seine Dienste sehr zuverlässig. Die Inder sehr immer sehr farbenfreudig aus.
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