We believe everyone deserves access to their prescription medication. At Prescription Lifeline, we help you get the medication you need.We do this through Patient Advocacy, helping regular folks apply for Patient Assistance and finding low cost pharmacies. In 15 years we've helped 100,000 members save $500,000,000 in medication costs.
Prescription Lifeline (prescriptionlifeline.org) has 3,483 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
prescriptionlifeline.org
Website
prescriptionlifeline.org
Category
Hospital & Emergency
Location
Austin, Texas
Listed on Five Star Index
2026
About these reviews
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The company replied to 14% of reviews.
Latest
Most recent review: October 2026.
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Stannette was a pleasure to share this experience with. I enjoyed talking with her. She was easy to talk to and understanding of my needs. Made sure I understood everything and empathetic. Anyone would enjoy working with her.
FC
Francine C.
Layla was excellent
I have been in touch with your company for 2 weeks. On July 11th I went to pu my insulin, they told me the price was $600, since I was in the donut hole. Zone price went from $47 to $600, I freaked. I immediately contacted your company. I filled out my portion and my doctor filled out her portion of the form. Athens signed forms were mailed out to you together with a copy of this years 1040 form along with a printout from CVS showing how much out of pocket from January1st to July 11th, 2018 which put me in the donut hole.
I had spoken to 2 different advocates, one saying they received everything needed, the other telling me the meds would be sent to my doctor as it was in the past years.. Not hearing from my doctor, I called, this time, i spoke with Layla who explained that I was being denied,. I freaked, was in tears. Layla said let me see what I could do. The numbers they had were different from what I submitted, I don’t know where they got those figures from. I am retired since I was 62 years of age. Your company has helped me in the past 8 years, never went through this before.
Layla explained to me that I would receive a letter from Social Security at which time I would fax same to your company.
I must say Layla put me in a different frame of mind, she is certainly an asset to your company, a very kind and compassionate young lady. i can’t wait to put this situation to rest and pu my meds from my doctor.
Again, thank you and your company for your assistance regarding this matter.
Francine Cohen
BM
bernadette M.
Everyone was so helpful and gracious
Everyone was so helpful and gracious. Thank you to NIKKI, CARRA, and ANGELICA. These ladies provided excellent customer service.
LD
Lori-Dolores L.
Roxanna did an awesome job
Roxanna did an awesome job. She addressed all my needs in a timely and pleasant manner. She is everything a service representative should be.
JM
Janis M.
Thank you Roger
May I say that I’ve been a user of these services for a couple years now. And while service has always been adequate, today a young man named Roger went well beyond adequate to assist me.
I truly appreciate his help and concern that I was satisfied with the help he provided. Thank you again Roger.
I just have to add a little more. My prescription arrived this morning. I don’t know how Roger did it, but he is a miracle worker. I can breathe again. 😊 I thank you Roger, more than you can ever know.
Janis Moore
EL
Edgar L.
I done a lot of work with Murphy…she is great.
I done a lot of work with Murphy Geshwind. She is the best person I’ve dealt with she bent over backwards for me. XOXO to you Edgar Lizotte. Wish you the best forward on.
MB
Mary B.
Layla was amazing!!
Layla was amazing!!! Can not thank her enough!!! What lookedlike doom and gloom ended up being a bright Sunny Day!!! I can't say thank You enough!!! She ironed out all the wrinkles!!! I want her on my side always!!! She is great at what she does!! Thank You Layla!!!!
SL
Steve L. W.
Prescription Lifeline is a Godsend!
For the first time in our lives, we found that we couldn't afford the prescriptions we needed to ensure the best health going forward. We found Prescription Lifeline and, in particular, Sarah Wilkins, our client advocate. We initially ran into some barriers to approve, however, through Sarah's listening to understanding our particular situation, she developed a successful strategy that resulted in obtaining the medications we need at no cost. Prescription Lifeline and, in particular, Sarah, is a Godsend!