Prescription Lifeline Reviews | Read Customer Reviews of prescriptionlifeline.org

Prescription Lifeline Reviews | Read Customer Reviews of prescriptionlifeline.org

Prescription Lifeline reviews

3,483 approved reviews, newest moderated first

Marty H.
Jun 25, 2019
Prescription Lifeline is absolutely a lifesaving organization.
Prescription Lifeline is an excellent organization. Through their help, experience and advice, I have been able to receive needed medication that I would never have been able to afford. They are truly a life saving organization. Thank you so much!
Response from Prescription LifelineJul 17, 2019
Hi Marty! Thank you so much for the kind words! We appreciate you being a member with us over the years and glad we can help you with your needed medication. If you ever have any questions, please give us a call. Have a great week!
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Vickie H.
Jun 24, 2019
Everyone is lways nice & always…
Everyone is always nice & always helpful. Always a problem-free experience, which I desperately need at my age. Very grateful to everyone.
Response from Prescription LifelineJul 17, 2019
Hi Vickie! Im so happy we are able to assist you and make the process easier. If you have any questions regarding your enrollment or recent shipment, please do not hesitate to give us a call. Hope you enjoy the rest of your week!
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Catherine Odette/ Ann W.
Jun 20, 2019
The service allowed me to have…
The service allowed me to have medications that were needed and not affordable. I was always treated with care and concern. They helped be sure all details were covered so that my prescriptions was timely delivered. I am so thankful that I was referred to petscription life line.
Response from Prescription LifelineJun 26, 2019
Hi Catherine! I am so glad we have been able to help you over the years save money on your needed medication. We appreciate you being a member with us and glad you found us! Hope you enjoy the rest of your week!
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Paul G.
Jun 20, 2019
My medication refill never came in May…
My medication refill never came in May so I called and they got right on it. The pharmaceutical company didn't chang my address when I closed my PO Box to my street address. Lifeline called immediately and straitened it out. I am very happy with their attention to detail.
Response from Prescription LifelineJun 26, 2019
Hi Paul! We appreciate you being a loyal member with us and happy to hear the medication shipment was all sorted out. If you have any questions regarding your next shipment of medication, please done hesitate to give us a call. Hope you have a great rest of your week!
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Jaffice H.
Jun 20, 2019
The person that helped me out was very…
The person that helped me out was very helpful and very friendly I would recommend her to help other people
Response from Prescription LifelineJun 26, 2019
Hi Jaffice, We appreciate you being a member with us and glad we can assist you with your needed medication. If you ever have any questions or concerns, please do not hesitate to give us a call. Hope you enjoy the rest of your week!
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C.Taplin
Jun 19, 2019
"Mmbership fee"
They took their "membership fee" out of my checking account 4 times (equaling $200) but I never got any medication. I sent them all the info they asked for. They told me they had it and the next time said no they didnt have it; it was extremely confusing. Even after telling them that the doctor removed me from the medication, they still persisted in taking yet another month of membership fees out of my checking account.
Response from Prescription LifelineJun 26, 2019
Hello, We apologize for any confusion about the application process. On May 13th, you had called in to remove one of your medications but you also added a new medication to your account. Although the one med was removed, you were still being charged a membership fee for the new medication added that day. We received everything needed for the first medication but since you removed the medication we never processed that application. For the new medication added, we never received that application back, each medication requires a new application. Again, we do apologize if the directions were not clear, but your account is canceled and no membership fees will be drafted. Thank you.
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Shiela S.
Jun 18, 2019
They were very helpful
They were very helpful, do anything to help you and very knowledgeable so very nice no matter who you talk to.
Response from Prescription LifelineJun 26, 2019
Hi Shiela! Thank you for the kinds words! We appreciate you being a member with us and hope you enjoy the rest of your week!
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Paul M.
Jun 18, 2019
Representative did nto seem too concerned about my issue.
I did not feel the representative was very sympathetic to my concerns of miscommunication. She did finally offer to not charge me for one month, even though I had already been charge for three months when I called to stop the medicine since I had built up several months ahead. I was also told I would not be charged and then learned I had continued to be charged over the last three months. I understand now that I am paying for a service and not the medication, but that was not explained very well in the beginning. Now I am out about $100 over the last two month since she waived the one month fee by holding it until August from charging me. It is what it is, but doesn't make me likely to tell others about this company after having this experience.
Response from Prescription LifelineJun 20, 2019
Hi Paul, We apologize if there was any misunderstanding in the beginning and if you feel your advocate did not sympathize with you. I do see she held your draft to help you out but yes you are paying for a service that helps you get approved for the pharmaceutical companies and maintain your refills and re-enrollments. I am happy to hear you have more than enough medication to last you awhile. If you still have plenty of medication come August, feel free to give us a call and we can extend the draft hold. If you have any other questions or concerns, please feel free to give us a call and we will be more than happy to help you. Hope you have a great rest of your day.
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