Prescription LifelineReviews of prescriptionlifeline.org

Very helpful and made easy to get prescriptions.

Because of my disease, I struggle with reading and responding to instructions. The Hatcher Team was available to answer all of my questions in a professional and compassionate manner. I didn't have to talk to a robot answering machine, I talked with a live person. I'm grateful for all of your help in completing the application.

They do not ever return phone calls. They told us that once we were enrolled, they would take care of all the paperwork to free us from all that hassle and paperwork, but, instead, they mail out packets of information that we need to fill out and send to our Dorctors. The paperwork that they do mail out has been slow to arrive, and because of that, we were unenrolled from our medication programs do to lapse in paperwork. And, reguardless of what they say, over the course of a year, they a either very slow or never call back, the time of the year has nothing to do with it!

Everyone has been very respectful and knowledgeable about getting us help that I couldn't get anywhere else

I received information and assistance. Jennifer and Jim were wonderful in providing me with information

your peoples patience and willingness to help

The customer service is outstanding. The people I've talked to in the past have have been exceptionally nice and have answered all my questions. I'm so impressed with the high level of professionalism.

They purposely did not call me to schedule delivery for my Epilepsy medication. When I called, I was told I needed to re certify. I did, and received an email and text saying I had been approved and my application had been sent to the pharmaceutical company for approval. After not hearing anything, I called back to find out I did not need to reapply, I needed to schedule a delivery which resulted in me being removed from the program. The issue was Prescription Lifeline was discontinuing the medication and purposely did not call me to schedule delivery like they had done the last 7 years. I’m disgusted with Prescription Lifeline and would not recommend them to anyone seeking assistance with their medication.