Stuart R.
On hold too long
On hold too long, takes a long time to reach a live representative.

We believe everyone deserves access to their prescription medication. At Prescription Lifeline, we help you get the medication you need.We do this through Patient Advocacy, helping regular folks apply for Patient Assistance and finding low cost pharmacies. In 15 years we've helped 100,000 members save $500,000,000 in medication costs.
Prescription Lifeline (prescriptionlifeline.org) has 3,483 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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3,483 approved reviews, newest moderated first
Stuart R.
On hold too long, takes a long time to reach a live representative.
Charla A.
very prompt on necessary information, helpful
James
It's so nice not to have splotches on my face and the itching is gone. I'm 76 and I was diagnosed with psoriasis, so I have lived with psoriasis for 60 years.
Sandranetta N.
The smooth and effortless way of each transaction and the professional but concerned and careing effort to explain eveything to me.
MARY B.
Dropped the ball!! I pay a monthly fee so I get my prescription on time and because of lack of focus my prescription didn't get renewed!! Bye the time I receive my medicine I will be out!!
Response from Prescription LifelineDec 7, 2023
We apologize for the delay in renewing your prescription and the inconvenience it caused. We understand the importance of timely medication delivery. To make this right, we're adding a 1-month credit to your account. We're also reviewing our processes to prevent such issues in the future. Thank you for your patience and for being a valued member. Please reach out if you have any further concerns.
Marcella Van H.
Louie was very knowledgeable and professional. He made me feel comfortable and at ease. I’ve never had to ask for help so this was somewhat hard for me. The advocate that confirmed all the information was also sweet and very patient with me. I’m very blessed for this organization. I was never going to be able to pay $300 a mo th for this one prescription
Julie Payne C.
Enrolling with Will and Justin was quick and efficient. Both very customer friendly. Answered all questions without hesitation. Second contact with Arielle also exceeded my expectations when I had to correct some information. She was gracious enough to email me the corrected page which saved much time in getting the program off the ground.
Charline C.
Knowledge, and care about people in doing their best to help by following up with them.