Popur is a consumer tech firm committed to redefining household sanitation while lessening our impact on Planet Earth. Starting with the Split Litter System (the "SLS"), Popur builds state-of-the-art robo-litters that delight both cats and humans, bringing purrenting experience to a whole new level.What Popur pioneers today, the industry follows tomorrow. We dare to shatter the presumptions of yesterday and aspire to make useful innovations for a cleaner world. Moving forward, we'll continue creating innovative, thoughtfully crafted products that free you from everyday chores—because when your time is your own, the world's your oyster.
Popur (popur.com) has 151 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
popur.com
Website
popur.com
Category
Pet Stores
Listed on Five Star Index
2026
About these reviews
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The company replied to 60% of reviews.
Latest
Most recent review: October 2026.
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The S7 is an amazing product, and my foster cats all prefer it to the other automatic domes I have.
Super easy to dismantle and clean.
Customer support is also amazing.
Response from PopurApr 21, 2026
Hi Kristin,
Thank you so much for the kind words!
We love hearing that your foster cats are choosing the S7 (that’s the ultimate approval 😸). So glad it’s been easy to clean and that our support team has been helpful too.
Really appreciate you sharing your experience!
MZ
Marco Z.
I’ve had the Popur SL7 for about three…
I’ve had the Popur SL7 for about three months. After some initial issues, which were promptly resolved with the help of very kind and efficient customer support, the litter box has been working perfectly day after day. I’m truly satisfied and would recommend it to everyone.
Response from PopurApr 21, 2026
Hi Marco,
Thank you for sharing your experience! 😊
We’re really glad everything is running smoothly now and that our support team could help get things sorted early on. That kind of long-term reliability is exactly what we aim for.
Appreciate the recommendation!
SJ
Stephanie Jacobs L.
Beating out our original automatic litter boxes
We have an X5 and several PetSnowy devices (which we got 2 years before the Popur). All 3 cats prefer the Popur without question. Looking at replacing the PetSnowy devices with the X7.
Response from PopurApr 21, 2026
Hi Stephanie,
Really appreciate you sharing this! 😊
We’re so glad to hear your cats have clearly picked the Popur as their favorite. That’s the best kind of feedback we can get.
Thanks so much for your support!
AT
Angie T.
Best Automatic Litter Box Ever!
I bought the Popur 5 and loved it. The S7 is somehow even better! I backed the Kickstarter and waited patiently. I had the option to upgrade to 2 machines for the backer price, so of course I did. The company has been nothing but helpful and kind. I have 4 Popur machines and 4 Litter Robots, and the Popurs out perform the robots any day! Best litter box ever!
Response from PopurApr 13, 2026
Hi Angie, thank you so much for your amazing support! 🙏
We’re really happy to hear you’ve had such a great experience with both Popur X5 and S7. It means a lot that you’ve trusted us with multiple units in your home. Your feedback truly encourages our team to keep improving!
EB
Eb
Why would you think you can steal $400 from me and then block me?
Since this is my only way of contacting you after you so graciously blocked my email address when I requested a cancelation, do you feel like returning the $400 you stole from me or are you going to send me the product I gave you money for? Because you can not do neither. That’s illegal. You can refund my $400 or you can send me the product.
I backed you on KickStarter in August of 2025. It is April of 2026. This has been eight months of hell. I requested you cancel prior to anything ever being sent to me and you refused. Since KickStarter made this an absolutely asinine dispute process through my credit card, I was informed you have to send me my product or refund my money directly according to the legal terms of your KickStarter contract. So which is it going to be? Remember, stealing $400 from me and sending me nothing is not actually an option even though you seem to think it is. You announced two months ago that you successfully fulfilled the over 2,800 orders from KickStarter so now you can either fulfill mine or give me my money back - your only two options per your legal contract.
Response from PopurApr 13, 2026
Hi Eb,
We’re really sorry for the frustration and distress this situation has caused you. We completely understand why you feel this way, and we truly appreciate you bringing it to our attention.
After conducting a thorough review, we were able to locate your pledge and look into the full history. On Dec 24, 2025, a chargeback was filed on your order, including both the Kickstarter pledge and the shipping survey. Because of this, the order was automatically placed on hold, and we were unable to proceed with shipment while the dispute was still open.
After seeing your comment on Friday, we immediately reached out to Kickstarter to check the latest status and confirmed that the dispute has now been resolved. As soon as we received that confirmation, we arranged shipment right away and also contacted you via the three email addresses you previously used to reach us.
At the time of writing this message, your package should already have been delivered. We sincerely hope you’ve received it safely.
We’re very sorry again for the delay and the lack of clarity during this process. We understand how upsetting this must have been. If you have any remaining concerns or need any assistance at all, please don’t hesitate to reach out to our support team at [email protected]. We’re here to help and will make sure you’re taken care of.
EA
Emily A.
Great purchase I will never regret..
Great purchase I will never regret making. My model went 3 full years before it needed a motor replacement. I recommend this litter pan to all of my cat parent friends. If you’re on the fence, DO IT!
Response from PopurApr 13, 2026
Hi Emily, thank you for your long-term trust and recommendation! 😊
We’re especially glad to hear your unit served you well for years. A motor replacement after 3 years of heavy use is actually a good sign of durability, but we’ll keep working to make it even better.
MA
Meghan A.
Love Popur!
Our six cats took to the Popur boxes immediately. One of the cats jumped into it before I had even added the litter! Customer service was wonderful when I had a problem with initial setup, and the boxes have totally exceeded my expectations. That said, two of our cats really like to “go to town” burying their business, and they tend to kick out a lot of litter, but that’s more a cat behavior issue than a litter box issue. If Popur ever manufactures a way to keep the litter in the box and outsmart two ornery cats, I’d be happy to purchase it!
Response from PopurApr 13, 2026
Hi Meghan, thank you so much for sharing your experience! We’re thrilled your six cats adapted so well. For the litter kicking issue, you’re absolutely right—it’s more about cat behavior, but we’re always exploring ways to improve litter containment and design. Really appreciate the thoughtful suggestion!
KT
Kelly T.
Popur S7 review
I have 2 of the Popur S7 auto litter boxes and absolutely love them! My 8 cats acclimated very quickly and they also enjoy using a clean litter box every time. I had a small issue with one of the litter boxes, but I reached out to customer service and they were extremely helpful in guiding me through the issue. They sent a replacement part right away along with support on how to install it. I am very very pleased with this company and their product. Highly recommend!!
Response from PopurApr 13, 2026
Hi Kelly, thank you so much for your kind words and for trusting us with your S7! 🙏
We’re very glad our support team was able to help quickly and get your replacement part sorted. Your satisfaction means everything to us, and we’re always here if you need anything else.
