Popur is a consumer tech firm committed to redefining household sanitation while lessening our impact on Planet Earth. Starting with the Split Litter System (the "SLS"), Popur builds state-of-the-art robo-litters that delight both cats and humans, bringing purrenting experience to a whole new level.What Popur pioneers today, the industry follows tomorrow. We dare to shatter the presumptions of yesterday and aspire to make useful innovations for a cleaner world. Moving forward, we'll continue creating innovative, thoughtfully crafted products that free you from everyday chores—because when your time is your own, the world's your oyster.
Popur (popur.com) has 151 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
popur.com
Website
popur.com
Category
Pet Stores
Listed on Five Star Index
2026
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The company replied to 60% of reviews.
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Most recent review: October 2026.
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I love my popur, has been great sense I had trouble with the old boxes cause I'm disabled and it helps alot. Been 2 years and my part Maine coon road the thing up then jumped but missed hit the open door and broke the lid opener, now i gotta unplug it everytime to open the door till next month lol but love this thing..
JP
J P.
I like my Popur S7 litter box
I like my Popur S7 litter box. I had some issues initially but after changing my cat litter to a finer grained litter it’s working well. Support were helpful to me when I contacted them.
Response from PopurAug 5, 2026
Hi J,
Thank you for sharing your experience! We're happy to hear everything is working well after switching to a finer-grain litter, and that our support team could help.
Even better, a major update is just around the corner. With meaningful hardware and software improvements, the Popur S7 is becoming an even more fully fledged, polished product. We hope you'll enjoy the new experience, and thank you again for being part of the Popur family!
KL
Karina L.
Good concept- defects resolved by company
I am modifying my review to 4 stars because the company promptly sent me a non-defective unit and new generation liner - both of which are working great. Thank you!
__original 1* review follows__
I think this is a good concept - ie no lid auto cleaner- but isn’t executing in my home.
The system has very specific assembly instructions which work well and look fast for a clean box on YouTube. However mine has been malfunctioning and dumping litter into the base of the unit. when this happens the cleanup is 2+ hours…litter everywhere, and the assembly needs to take into account removing litter from the folding accordion peice and recreating the latch hole etc. it’s a nightmare and I’ve had to do this 3x. I’m not sure the life expectancy now that the electronics and the gears have had litter dust in there.
The other peice I hate is pee. I have 15lbs cats who have big pees, normally in the corner. The pee seeps into the liner and the pee clumps are never removed with a cleaning cycle, I have to scrap with a litter scooper. At least in their stainless steel box they don’t “stick” to the bottom like they do here.
Finally, a lot of issues with detecting the giant beats. Seems to detect them and trigger a cleaning about 1/2 to 1/4 of the time.
So ya, maybe smaller cats, and cats that use the middle, and if you don’t get a defective unit it’ll be fine, but I’ve cleaned and assembled mine for the last time and if it dumps litter in the base it’ll be hitting the garbage bin soon.
Response from PopurJul 13, 2026
Hi Karina,
Thank you for taking the time to share such detailed feedback, and we're truly sorry for the experience you've had.
We received your email over the weekend and replied as soon as we saw it. Your support ticket is currently open, and our team is actively working with you to resolve the issues.
In the meantime, please follow the troubleshooting steps provided by our support team and make sure the tray and chamber are assembled correctly, as improper assembly can cause the litter to dump into the base and affect the cleaning cycle.
We'll continue following up through your support ticket until everything is resolved. Thank you for your patience.
JK
Jeffrey K.
I love these
I love these. I have had no trouble with any cat, including feral rescues, using and adapting to these with ease. They never “trap” my cats, so that is not a concern. Have had them for years with multiple animals and these are amazing about catching motion so they don’t move while cats are near. My only issue is they are a bit loud when in motion, and I wish the sides were a bit higher for cats that are not “butt coordinated,”but otherwise pretty great. The one issue I did have is one of the flaps for over the collection box broke due to my cats landing on it during zoomies. Customer services was quick to help me figure out what I needed to replace and had it quickly. Nearly five years and do not have a single regret at purchasing them. Have three and even my large cats fit inside.
Response from PopurJul 13, 2026
Hi Jeffrey,
Thank you so much for your thoughtful review and for being with us for nearly five years! ❤️ It means a lot to hear that your litter boxes have worked well for your cats.
If you're still noticing more noise than expected, we'd love to take another look. We weren't able to locate your purchase under the name Jeffrey Konopacki, so if you could reach out to us at [email protected] with your order number or the email address used for your purchase, we'll be happy to check whether there's anything we can do to make it run more quietly.
Thanks again for your support over the years. We truly appreciate having you as part of the Popur family!
SJ
Stephanie Jacobs L.
Beating out our original automatic litter boxes
We have an X5 and several PetSnowy devices (which we got 2 years before the Popur). All 3 cats prefer the Popur without question. Looking at replacing the PetSnowy devices with the X7.
Response from PopurApr 21, 2026
Hi Stephanie,
Really appreciate you sharing this! 😊
We’re so glad to hear your cats have clearly picked the Popur as their favorite. That’s the best kind of feedback we can get.
Thanks so much for your support!
SS
Shelley S.
Game changer for multi-cats
This would be five stars if it were a little less pricy and a little easier to clean mushy poops off the grate.
Otherwise, this thing is great! We have seven cats and were hesitant to buy one because we've tried unsuccessfully with litter robots in the past. The litter boxes were just becoming overwhelming so we bit the bullet and got one from kickstarter.
Game changer.
We liked it so much we got a second one for the other floor. It's been a few months and not all of the cats have acclimated yet, but we are being very slow about removing litter boxes. We have noticed the bins getting fuller so we are looking forward to the day when we just have to swap out the bag and never scoop again!
Response from PopurApr 3, 2026
Hi Shelley, thank you for your honest and thoughtful review! We’re so glad to hear that Popur has been a game changer for your multi-cat home. We also appreciate your feedback about cleaning and pricing. Comments like yours help us continue improving. Thank you again for your support and for sharing your experience with us!
DR
Dante R.
X5 review after owning for over a year
I initially bought an X5 over a year ago for my mother-in-laws room. After 8 months I noticed something about it, it cycled so fast and so quiet that I never knew it was running. I have two Litter Genies (the ones that wash the litter than flush it down the toilet) which I also like, however the extremely long cycle with multiple cats has resulted in a few “accidents” as they were not available to the other cats during their cleaning cycle, plus they are extremely noisy when cycling and must be in the bathroom.
So when I noticed how quiet the x5 was, how quickly it cycles and the upshot that it only needed a plug in, we bought a second one. Because it is SO quiet, we can have it near the back door and we don’t even notice its cycle so it doesn’t disturb our daily routines. The cats have adapted to it quite well and even though we still have the Litter Genies, which occasionally get used still, our cats have adapted to the X5, using it more.
However OF the four cats we have only ONE refuses to use any automatic cleaning boxes, but he has his own box in my son’s room that is his.
The only reason I don’t give the X5 a 5 stars review is that the initial version came with a cardboard bin (which quickly crumbled) so we bought the plastic bin (MAJOR upgrade), there is no sensor to tell if the bin is full so by the time anyone notices it’s full it’s over flowing it’s a mess. (Luckly it very easy to clean the plastic bin and the top separates from the motor unit for easy cleaning) The app keep signing me out so it makes it difficult to monitor usage all the time. This makes the one in my mother in laws room more subject over overflow.
Things I love most about the X5 is the open top design. The ease and speed at which the cycle starts, runs and performs. I really feel that should our cats somehow end up in the mechanism that they would be able to easily get out of the way. Our one cat is so unafraid of the device that he’s been witness taking a ride up and down on it 🙄 while we have been gone. (We have a camera which can see the one box so we can tell if the one cat ever decides to change its mind about using it) and the quantity of litter it can hold.
Final note- though regular clumping litter works fantastic you can hear the motor struggle a little during its cycle, so we use “lightweight litter” and this helps if you accidentally add too much litter as the X5 struggles so much less and seems to cycle faster.
Would love to try the new s7 series, but considering I have 2 X5 boxes and the litter genies I can’t justify the upgrade, nor the cost.
Response from PopurFeb 24, 2026
Hi Dante,
Thank you so much for such a thoughtful and detailed review. We truly appreciate you sharing both what you love and what could be better.
We’re glad the quiet, fast cycling and open design have worked so well for your multi-cat home. Your feedback on bin monitoring and the app is noted. It’s insights like yours that help us keep improving.
Thanks again for being a long-time Popur family member.