Jannette D.
Very professional a little bit expensive
Very professional a little bit expensive

Virtual primary care and mental health treatment when you need it. Get personalized, high-quality healthcare by talking to top U.S. medical doctors all from the ease of your smartphone.
PlushCare Virtual Healthcare: online doctor (plushcare.com) has 2,718 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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2,718 approved reviews, newest moderated first
Jannette D.
Very professional a little bit expensive
K R.
Don’t use them they take your money don’t fix the health issue and want more money. I was sick coughing prescribed antibiotics they didn’t fix my issue so I asked for something else was told I need to pay the $129 again.
Response from PlushCare Virtual Healthcare: online doctorFeb 18, 2025
Hi, Thank you for contacting us and bringing this matter to our attention. We apologize for the experience you have had, and we would appreciate the opportunity to connect with you for a more in-depth investigation. Please feel free to reach out to us directly at [email protected].
Ellen S.
I had a great experience with PlushCare. I was able to secure an appointment within 1/2 hour and was very pleased with the provider and help in refilling my medications. I had moved and did not have an appointment with a new PCP until the end of the month but I had no more refills to get me through until my new PCP appt. Thank you!
Grandpa
Time is on my term. I have been using plushcare for years for my medical needs and for the most they have successful with the treatment. Most of our children have been able to use this too, but they have all aged out.
Woody H.
Dr Helen Counts is fantastic...we got right down to business to start a plan to feel better. She has helped with 2 issues (High Blood Pressure & Shingles) She prescribed meds for high pressure and it worked perfectly. The Shingles situation is still going on but we are working it out.
Elisabeth S.
The doctor never showed up. When I tried to re-book the appointment, it asked me for an extra $75 to rebook even though it was not my fault. Finally, when I tried to cancel, it would also charge me $75. This is a scam!
Response from PlushCare Virtual Healthcare: online doctorFeb 18, 2025
Hi Elisabeth, Thank you for your feedback. We regret to hear that your experience did not meet your expectations! We appreciate that you reached out to our team and they managed to assist you. Please be assured that we will take your feedback into account as we strive for continuous improvement. If there is anything further we can assist you with, please do not hesitate to let our team know.
JJ
The visit was less than 10 minutes; the doctor asked and answered very few questions and prescribed my grandmother an antiviral with little information about its effectiveness or side effects. Further, the bill was $40, we were told that amount was confirmed with her insurance, and then we were billed another $200 a week and a half later. CVS MinuteClinic telehealth was much more helpful/personable and without a hidden extra bill.
Response from PlushCare Virtual Healthcare: online doctorFeb 14, 2025
Hi JJ, Thank you for contacting us. We sincerely apologize that you and your grandmother did not have a satisfactory experience with our services. When you schedule an appointment, we strive to provide an accurate estimate of your out-of-pocket expenses based on the information received from your insurance provider. However, please note that the final amount is determined by your insurance, and this is communicated during the appointment booking process. If you have any further questions or would like to discuss this in more detail, please feel free to reach out to us at [email protected]. Thank you for your understanding.
MW
Two MD’s just didn’t show up to either tele health visits today. First one being Karen stover; I waited 30 min after appointment time started and she never showed up. Todd Hang, MD; I waited 54 minutes!!!! No message, nothing!!!!! Seriously disrespectful and these doctors should feel ashamed. This company is a scam.
Response from PlushCare Virtual Healthcare: online doctorFeb 14, 2025
Hi MW, Thank you for contacting us and bringing this matter to our attention. We sincerely apologize for the experience you have encountered, and we would appreciate the opportunity to investigate this further. Please reach out to us directly at [email protected] and we'll happily help!