PlushCare Virtual Healthcare: online doctorReviews of plushcare.com

I was unable to reach my primary care doctor so I called for a PlushCare appointment. I was very impressed with the young lady Doctor Who I talked with. She diagnosed my illness and gave me a treatment plan. I highly recommend plush Care. It is a video appointment

I am visiting USA from Australia and needed antibiotics and this service was great. It ended up costing $205 AUD for the Telehealth meeting which I was happy with as I have heard so many bad stories about huge doctor/hospital bills in USA. Only small hitch was it required an American phone number to be entered to make the booking (it wouldn’t accept the +61 Australian county code) so I had to ask a friend to use their number, but that’s neither here nor there. Great service and I’m on my antibiotics now!

Dr.Tilman was so empathetic, amazing listener, quickly diagnosed my sinus issues & set up a follow up. I had been suffering for 2 weeks & it mimicked the flu. I was able to get an appointment within 10 minutes. My medications were at the pharmacy within 5 minutes of ending our call. Being dizzy, I couldn’t drive anywhere to see a dr & definitely didn’t want to spread my infection. My drugstore delivered it asap. I am so glad I took the leap & tried Plushcare. Thank you Dr Tilman! What a great experience.

I made an appointment with a highly rated dermatologist and filled out the information asked for in advance, including pictures of the affected area. Doctor logged in with a terrible connection, and had a hard time communicating throughout the appointment. She also appeared as disinterested in the appointment as any doctor I've ever had. I did the best I could to work through the bad connection, doctor clearly never looked at the pictures uploaded, or the description of the problem etc., even though communication was so challenging. There were problems with the resulting prescription, and customer care reached out and asked again "where is the affected area?" Due to it being my face, I have to make another appointment? And, when I asked if the previous appointment was still going to be charged to my account, seeing as if may as well have not happened at all, I suddenly got radio silence from the email that was previously so responsive. I've sent two emails with requests for clarification, and received no response at all. A waste of time, a waste of money, and a waste of energy. Go somewhere else.

I have been using Plushcare since June of 2024. I can only speak of Dr Towne because she is the only one I h have seen. She's amazing! Great listener, great advice and awesome dr. I have also only had one issue with a billing error but the service team has also been very helpful and it was resolved! They always follow up!

I’ve been a customer since June 2024. The website is a little wonky sometimes, but they seem to be good about fixing glitches. Human customer service is fantastic, responsive, and effective. Dr. Ko is kind and efficient! I have been recommending PlushCare to my colleagues.

Doctor No Showed after waiting 35 minutes.

I have been using PlushCare for 2 years now and have never had a bad experience. I wish I could say the same about doctors I have seen in person. They always listen, recommend, and follow up. Reminders are a must for me and they come in email and text. I can pull up any of my tests and doctors notes on the app. The convenience of anytime doctors is amazing! I have even used them when traveling across country.