PlushCare Virtual Healthcare: online doctorVirtual primary care and mental health treatment when you need it. Get personalized, high-quality healthcare by talking to top U.S. medical doctors all from the ease of your smartphone.
PlushCare Virtual Healthcare: online doctor (plushcare.com) has 2,718 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Hospital & Emergency · IRVINE, California
Excellent
Hospital & Emergency · San Clemente, California
Excellent
Hospital & Emergency · Anaheim, California
Excellent
Hospital & Emergency · San Francisco, California
Excellent
2,718 approved reviews, newest moderated first
Julia T.
The payment process was seamless, but the doctor was not compassionate, made light of one of my answers and provided me no help or guidance. Do not recommend.
Response from PlushCare Virtual Healthcare: online doctorSep 1, 2025
Hi Julia, Thanks for reaching out and bringing this to our attention. We’re sorry about the experience you’ve had, and we’d like to connect with you to investigate further. Please reach out to us directly at [email protected].
J H.
My doctor's visit was seamless and productive. On time. Efficient. Shout out to Carmen at the online office who helped me tie up some administrative loose ends specific to my case in only 2-3 minutes! GREAT service. Thank-you!
Logan
There are so many corporate layers it is impossible to achieve anything in a timely matter with Plushcare. There was an issue between a prescription from plushcare and my insurance. Resolving was insanely painstaking, since the response/solution they proposed was incorrect, and there is no way to communicate with them in real time for a solution- you are placed back in a que and have to wait 1-3 days for a reply. I didnt have that many days to wait, as I was already OUT of the prescription. Nobody seems to have initiative or the ability to actually get anything done, other than say they notified someone or entered a ticket. I could not be more disappointed in the lack of understanding, and lack of action on the part of Plushcare
Response from PlushCare Virtual Healthcare: online doctorAug 28, 2025
Hi Logan, Thanks for reaching out and bringing this to our attention. We’re sorry about the experience you’ve had, and we’d like to connect with you to investigate further. Please reach out to us directly at [email protected].
JustAnswer C.
Terrible experience with this organization.
Response from PlushCare Virtual Healthcare: online doctorAug 28, 2025
Hi there, we’re sorry you had a less than stellar experience with us. We’d love to investigate this further. Please feel free reach out to us directly at [email protected].
Victor O.
Great Dr..great staff..great app
David P.
Amazing experience! The doctor genuinely listened and encouraged me, and the staff worked so hard to make sure my medication was approved by insurance.
Richard C.
Dr Johnson was incredible and Awesome 👏. I feeling so much better, Thank you all so much for this service. I have been telling everyone about this amazing program. Everyone I hear from have the same issues that I have with getting an appointment with my attending physician. Four to six weeks to get an appointment. I am old to wait that long. Your service and Dr. Johnson are my go to doctor!
Dan D.
fantastic on demand service for a prescription while out of town on the weekend.