PlushCare Virtual Healthcare: online doctorReviews of plushcare.com

Usually, my experience has been very positive but unfortunately, I waited over 30 minutes for a doctor to show up for my appointment and she never did. The appointments are only 15 minutes long and the customer care team told me that I should’ve waited longer. I would not recommend using the service if you have healthcare I would recommend going with Medical certified telehealth through your insurance company like Blue Cross Blue Shield.

Dear Sir or Madam, I chose the aforementioned rating because Christina from the PlushCare team used her considerable knowledge, formidable skills, and directly relevant experience to resolve the issues that I escalated to her for resolution. Accordingly, she richly deserves my highest commendation. My commendation is predicated upon my belief and conviction that those excellent services should be positively reinforced. PlushCare can positively reinforce the empathetic, responsive, efficient, effective, and courteous services that she delivered to me by using meaningful rewards to motivate her and other representatives to deliver excellent patient-centered care services to patients. Thank you very much for your immense help, courtesy, and continued collaboration. Best regards, Emmanuel

I can’t stop raving about the excellent service care and treatment I have received from Dr. Leonardo Vieira and the PlushCare team has provided for me in the past 2+ years. From the very initial appointment Dr. Vieira has provided me with hands down the best care, understanding and respect. Always available within 24hrs and prescriptions sent instantly to your local pharmacy.I’ve never had 1 single complaint. So friendly and accessible to provide professional care without leaving home or work. Thank you so much Dr. Vieira and the whole PlusCare family. Happy Holidays!!!!!

Amanda was great. Very easy to talk to. Very personable. Very sweet. She seemed like she really cared. Great service.

3 appointments made and 3 appointments cancelled by each doctor! What is the point! There is also no customer service!

The software asks for a credit card before booking an appointment. It started a security process that would take one hour and I canceled the transaction before making an appointment. I received a call back for some reason but did not pick up. No service was provided, my credit card was charged, I have not received a refund.

Customer service was amazing. She helped me with everything that I needed and beyond truly grateful for her attitude and making this experience a good one for me.

Jeanette J was very helpful in transferring my RX due to the pharmacy I selected was closed on Sunday. I would highly recommend this online medical group.