PlushCare Virtual Healthcare: online doctorReviews of plushcare.com

Gold Stars for physician quality based on my experience w 2 Plushcare MDs in 2019. But Red Flags for Plushcare's sneaky "monthly membership" fee, $9, a 'membership' I never authorized, but they've been skimming from my bank acct since my second and last appointment, 12/2019. Not cool. Now cancelled (with confirming email, which is more than I got confirming 'membership).' No trust. Will change bank acct too. Hassle.

Crooks - had to pay upfront $99 to refill a prescription that cost $1.47. My insurance payed them later and they kept that too. The next month there was a 15.99 charge on my credit card. Cancelled card - the last dollar they are going to steal from me.

Used Dr Thomas Wade with PlushCare appt today. Excellent on time, professional service. I was in a bind w/ bp medication refills. Was extremely satisfied..... my refill was at the pharmacy of my choice in one hour! Really liked Dr. Wade.... thank you!

My doctor was excellent, but the payment system was horrific... borderline insurance fraud. The cost was advertised to be $20 with insurance (which I had) and $50 without. I was told after making my appointment, the cost would be $99. I was okay with that, but THEN my insurance was also billed $199 for the visit and then another $134 for the “health assessment survey” I was REQUIRED to fill out. Absolutely ridiculous.

If I could give 6 stars I would DR. Riad Abdelkarim was superb highly recommend. Thank you so much for helping me out

I have some sort of urinary tract infection. I was told to go in for a urine test, which is an additional $135. The cost is fine, but the next day I was told I would need to wait 3-5 business days for the test results before I could receive any medication. This is an unacceptable wait time. On the positive side, everyone I spoke to was courteous.

My son was caught in a perfect storm right before Memorial Day....primary care Dr retired, extremely bad throat and sinus infection, Sunday before a holiday and a very poor “minuteclinic” experience....Thank god for plushcare.com prescribing an antibiotic to cure him! We owe you as a family....I’d give you a 100 stars if I Could! Sincerely, Roger W Wendel (Sugar Creek, MO)

Great service and very affordable and easy to use. It helped me a lot during the "Covid-29 Isolation period."