jailee C.
If you can’t get in contact with your…
If you can’t get in contact with your previous doctor then this is an excellent alternative! I was able to pick up my prescription within an hour!

Virtual primary care and mental health treatment when you need it. Get personalized, high-quality healthcare by talking to top U.S. medical doctors all from the ease of your smartphone.
PlushCare Virtual Healthcare: online doctor (plushcare.com) has 2,718 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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2,718 approved reviews, newest moderated first
jailee C.
If you can’t get in contact with your previous doctor then this is an excellent alternative! I was able to pick up my prescription within an hour!
DM
I will give this two stars because all doctors were nice to talk to. However, since experiencing this online care, it seems like a fiverr for doctors. You'll go through a list of them because you can never find the same one in the new rotation, at least I never did. Further, after speaking with a few different doctors, you're always encouraged to contact them, text through the app, email them back after the appointment if you have questions. None of them replied. That's it for me. Canceled and demanded a refund. I now realize it basically urgent care online until you get your own solid insurance. Healthcare is changing rapidly so there are so many options.
Response from PlushCare Virtual Healthcare: online doctorAug 31, 2020
Hi, thank you for taking the time to leave a review. I am very sorry that we failed to WOW you with our service. Clinical outcomes and WOWing patients are our top priorities. If you have any questions or further feedback please reach out to [email protected]
M S.
When signing up on PlushCare I thought their pricing was straightforward & w transparency. Unfortunately here is Another company that tries to get more then they should. When signing up - I paid their first $99 for the first appointment, understandable, then my (2) monthly $14.99 fee. BUT After 60 days they require another appointment of $69 to continue your script. What?Doesn’t seem fair or Koesher does it? If you’re getting an antidepressant script w plush For a year w all their fees is $700. Go see your local doctor. A hell a lot cheaper!
Response from PlushCare Virtual Healthcare: online doctorAug 31, 2020
Hi, thank you for taking the time to leave a review. I am so sorry to hear this! We do outline our membership options and pricing on the main page of our website https://plushcare.com/membership/, when you book an appointment at the checkout page, prior to making your first appointment, and in a follow up welcome email that details the membership benefits. If you have any ideas for how to improve our app or website, please let us know! You can contact [email protected]
William D.
took my money, said that my problem was to much to deal with. i asked for a referral to someone else and the response was. set another appointment. so basically pay again. so 200.00 just for a denial and maybe a referral? i feel scammed . Now its been two days ive been hiking through a national forest. maybe another two until i reach a real Dr. 135 miles im hiking when all i needed was some antibiotics. I do not recomend you use this if you have anything more then a sunburn, or a refill on your pain meds. even thats iffy. good luck. dont die like me. just get to a real Dr first. The receptionist was really nice though. she actually was concerned.
Response from PlushCare Virtual Healthcare: online doctorAug 31, 2020
Hi William, thank you for taking the time to leave a review. I am so sorry to hear this! Our mission is to provide heath and happiness for all, unfortunately the limitations of virtual care mean that we are not able to treat everything via telemedicine and sometimes we do recommend for patient safety that you be seen in person rather than over video. If you have any questions or additional concerns you can also reach out to us directly, please contact [email protected]
JA
Absolute worst experience with tele-health. My insurance company uses PlushCare, but it took forever for PlushCare to apply my insurance. It was constant going back and forth between my insurance company and PlushCare. What was more frustrating was that they made me the middleman. In addition to my insurance issue, my doctor was a no show for TWO appointments. I know I could visit another physician, but it is still just a terrible experience if I want to see a specific physician again. But wait... I'm not done. My physician gave me a referral to see a specialist. I filled out the form after the appointment to complete the referral with the promise that the PlushCare team will be in touch to complete the referral. No one has been in touch, and it has been over 5 days (3 business days and 2 weekend days). Fortunately, my insurance allows me to visit a specialist without a referral, and I won't have to deal with PlushCare to complete the referral. The idea of PlushCare is great, but they dropped the ball so many times that I would never recommend this to friends and family.
Robert
Plushcare seems to be a waste of time and nonsense. I inquired with Plushcare AFTER receiving an email from them regarding colorectal cancer and Cologuard. Just by coincidence I had been trying to a get a prescription for Cologuard. When I looked and called regarding the background of their doctors , none was a gastroenterologist. Since they claimed to take various insurances, I asked if they took Medicare. They do not. Many people who develop colorectal cancer are older and possibly seniors and therefore use Medicare. In the time of Covid ,when it is difficult to get medical appointment, why are organizations like Plushcare wasting people's time with such junk
Response from PlushCare Virtual Healthcare: online doctorAug 24, 2020
Hi Robert, Thank you for taking the time to leave a review. I am so sorry to hear this! Our doctors can order cologuard testing for patients and go over the results as well as set up a referral with a local gastroenterologist if needed. We are in-network with many insurances and offer a low flat rate for anyone who is out-of-network or uninsured. Unfortunately Medicare/caid historically do not cover telehealth services which is why we are not in in-network with them.
Susan H.
Great dr, asked appropriate questions, easy to talk to, great follow through..amazingly easy
Tuyen L.
The dr told me to go to urgent care but i got a bill of 200usd .....
Response from PlushCare Virtual Healthcare: online doctorAug 14, 2020
Hi, I'm very sorry to hear this. We would be happy to look into this for you and come up with some solutions if possible. Please reach out to [email protected]