PlushCare Virtual Healthcare: online doctorVirtual primary care and mental health treatment when you need it. Get personalized, high-quality healthcare by talking to top U.S. medical doctors all from the ease of your smartphone.
PlushCare Virtual Healthcare: online doctor (plushcare.com) has 2,718 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Hospital & Emergency · IRVINE, California
Excellent
Hospital & Emergency · San Clemente, California
Excellent
Hospital & Emergency · Anaheim, California
Excellent
Hospital & Emergency · San Francisco, California
Excellent
2,718 approved reviews, newest moderated first
Ong X.
Waited for 30 minutes and doctor never showed up.
Response from PlushCare Virtual Healthcare: online doctorAug 14, 2020
Hi, I'm very sorry to hear this. We would be happy to look into this for you and come up with some solutions if possible. Please reach out to [email protected]
JT G.
The website is outdated and could not find my physical address. My address has been on google maps and similar apps for years. They don't mention what time zone the appointment is in. They don't say when their reps will be available to take a phone call and what time zone. If they correct these issues they will get 5 stars from me.
Response from PlushCare Virtual Healthcare: online doctorAug 12, 2020
Hi, thank you for letting us know. I'm very sorry to hear this and would be happy to have our engineering team look into this and come up with some solutions for you. If you have any questions you can reach out to [email protected]
Jennifer Lifsey (.
Today was my first time using Plush Care, and I would definitely recommend the service. My physician, Dr. Christina Garcia, was professional and friendly. From the registration to the video chat, I couldn't have asked for a more pleasant experience. I absolutely love it!
Cody H.
Biggest scam of 2020 and that says a lot. Charges way more than copay every time and never even got my prescription.
Response from PlushCare Virtual Healthcare: online doctorJul 21, 2020
Hi Cody! Thank you for taking the time to leave a review. I am very sorry that we failed to WOW you with our service. Clinical outcomes and WOWing patients with our customer service are our top priorities. We would be happy to look into any billing or prescription problems to fix this for you. Please reach out to [email protected].
L. D.
PlushCare is an excellent service provider of the healthcare industry. Dr. Judith Tessama was my care physician. She is knowledgeable, understanding, empathetic and everything else you need a doctor to be. I recommend giving PlushCare and their excellent doctors an opportunity to help you during the COVID -19 epidemic. This is the safest way to go!
Taylor Marie S.
My doctor was AMAZING. Thank you for being there for me Dr. Scott!
Dee K.
Booked an appointment and The doctor had someone give me a call after they charged my card to tell me she couldn’t prescribe me antibiotics for an abcess on my chest that I let her know I have had come back for years and when I go to the hospital they ask if I want it drained or to try antibiotics yet she says she needed a physical exam. It was definitely a waste of my time I don’t understand what they could possibly do over the phone if she wouldn’t even take a look at the abcess or prescribe the antibiotics as if it’s addictive which IT IS NOT. Definitely don’t think this is the best or very legit.
Response from PlushCare Virtual Healthcare: online doctorJul 2, 2020
Good Afternoon, thank you for taking the time to leave a review. I am very sorry that we failed to WOW you with our service. Clinical outcomes and WOWing patients with our customer service are our top priorities. Clinical decisions are at the discretion of the doctor, though we would be happy to look into any problems and fix this for you. Please reach out to [email protected]
Kathy P.
Spoke with a physician and was charged a fee for nothing! Got no prescription and now I still have no way to care for the issue at hand. Not like money isn't tight already! No thanks. Will not be using you ever again nor will I reccomend you.
Response from PlushCare Virtual Healthcare: online doctorJul 2, 2020
Hi Kathy, thank you for taking the time to leave a review. I am very sorry that we failed to WOW you with our service. Clinical outcomes and WOWing patients with our customer service are our top priorities. We would be happy to look into any billing problems and fix this for you. Please reach out to [email protected]