PlushCare Virtual Healthcare: online doctorReviews of plushcare.com

Excellent response time - earlier than stated. Dr. was TRULY sincere and caring. Took a lot of time to get to know us and the problem. Actually made her our preferred Physician.

Great professional care and Great doctors. Helping me alot. Thanks, plushcare.

My doctor is so easy to talk to and he listens to what I have to say. Very happy

PlushCare was extremely helpful in resolving my sudden outbreak of Shingles. The doctor asked all the right questions and immediately sent a prescription to my local pharmacy. The followup was also great and very much appreciated. I would highly recommend PlushCare for convenience, professionalism, fair prices and overall satisfaction.

SCAM, CORRUPT, DO NOT TAKE YOUR BUSINESS HERE.. If I could give zero stars I would. They kicked me off of their platform for literally no reason. There was nothing in the agreement that I signed that said that I couldn't take the medicine that they prescribed me with the medicine that my psychiatrist prescribed me for my ADHD. Also the two medicines do not interact whatsoever. They kicked me off their platform with no explanation. Just sent me a message saying "I've been dismissed from their platform". It was not until I called their exceptionally rude customer service who talked over me the whole time that I had been kicked off their website for being prescribed medication for my ADHD. They first tried to say it was because I was not allowed to be on two controlled substances, which is also not even in the agreement but even more weird, the medicine I was being prescribed by them was NOT a controlled substance, only the med I was being prescribed by my psychiatrist is. And when I told them this they back tracked and said that its because I had overlapping prescriptions when I did not. They said me having a prescription of an ENTIRELY DIFFERENT PRESCRIPTION for an entirely different unrelated issue was considered an overlapping prescription. Any person can look up what overlapping prescription means and that is not it. When I sent them the literal definition of overlapping prescription they just ignored every other message I sent since. They refuse to give me their HR phone number and do a really good job hiding this info from the public. They also tried to charge me for the doctor visit that they were SUPPOSED to refill my prescription on but instead they removed me from their website. They are horrible and have the worst customer service. I am actually seeking legal counseling for this situation. Save yourself the headache

Alan Marks, MD phoned me at the Appt time, with no delay. He inquired as to the purpose for the visit, asked what my medical issues were, what medications I am taking and if there were any other I would like to try, while explaining what can be prescribed without an in-house visit, and confirmed what pharmacy I will use. He sent scripts over within the half-hour. Excellent visit. Please apologize to Dr for my prolonging the call as I began to stutter at the end of our talk. Thanks so much for excellent, comprehensive health care. Your Phone App IS WORKING. I was able to install App. THANKS FOR FIXING APP. Also, I was able to contact your agent by calling, and she was very helpful. Thanks!

They took the $119 for an appointment and then the doctor never even called me but immediately sent me a receipt in my email. She never called and I sat here waiting for the appointment. When I called, I was on hold for nearly 30 minutes and then the lady said that I would be refunded. I don't believe her because I got a receipt for the payment not a refund. How about not charge someone if the doctor is too lazy to even call?

I requested service once from Plushcare. I gave this company my credit information to pay for that initial service. I noticed shortly there after, they began to charge my credit card that they saved without my authorization. They apparently signed me up for some sort of monthly service that I didn't request or authorize. They also billed me for lab work, when infact I told them I had insurance.This is definitely fraudulent practices. I would not recommend this company. I had no direct problem with the doctor they provided and would use that doctor again through a different platform.