PlushCare Virtual Healthcare: online doctorReviews of plushcare.com

I saw them a few weeks ago for a rash I was experiencing. It was the weekend and I didn't want to wait several days to get into my PCP. The Dr at one point said something like "I don't usually handle rashes". The website sure makes it seem like y'all handle this type of stuff so that made me uneasy. He did seem to find the proper diagnosis however and sent in prescriptions for me, and they worked. No complaints there. Today I wake up with an email from my insurance about a new EOB being ready. I log in and look, and plushcare billed my insurance for a 2nd office visit. I've not spoken to anyone from plushcare since my ONE visit, which was already billed and paid for. Reached out to them and they said it's for an annual health assessment that they perform to help the dr make customized recommendations to help me stay healthy and provide me with the best care. What's funny about this is I never authorized it, and they never provided me with these so called recommendations -- so I guess they decided i'm perfectly healthy and had no recommendations for anything I could be doing better? Their response was "are you concerned about owing for this? There's no charge to you for this!" -- BUT they did charge my insurance company. I didn't authorize this. I'll never use them again, and I will be reporting them to my insurance company for fraudulent billing practices.

Professional. Thorough. Excellent

I've been using PlushCare for about six months and love it! The doctors I've meet with were knowledgeable and super helpful. As someone who doesn't have insurance, cost is always a consideration when seeking treatment. PlushCare is very adorable and the access to low cost prescriptions with their discount code is a plus. The monthly membership fee is not expensive and is definitely something I'll continue to pay. I've had a few minor issues but the customer service agents and nurses who respond to messages were all very helpful. None of my issues have ever gone unresolved and PlushCare seems to always do what is needed to make the situation right.

This is the best app easy and fast . When ur in need and all options are full and you can't get a doctor appoint.

Great experience! Technology has made healthcare safe and easier! Thank you!

Useless - just gives you a referral to see someone in person - what's the point

This was perfect for me. We changed insurance policy increased it to the platinum 😟👀 my family physician was not in the network. I haven't found a physician I like. I need RX refills. I was asked a few questions for health concerns because of the RX I take, that was it . Loved my Dr. Recieved RX in 2hr.

So far very good care. Dr.Ashe and Dr. K. Saunders are EXCELLENT physicians. They dig deeper to find the root cause of your symptoms. Will continue with PlushCare membership because of their expertise and caring demeanor.