PlushCare Virtual Healthcare: online doctorReviews of plushcare.com

Plushcare is awesome! Been using them for many years. Long before covid. This is where Healthcare should start. A phone call. Most things, and prescriptions, can be handled over the phone. They can arrange anything needed from there. Prescriptions - no problem. Blood work - no problem. Referrals - no problem. It's just like an in person doctor's visit, but it's over the phone.

Our local telemedicine urgent care did not have any openings until 7pm, so I was grateful to find Plushcare telemedicine so we could get antibiotics for my daughter’s 3rd day of ear infection asap that morning, just an hour after I signed up. Customer service hotline was so helpful and informed. And the doctor was great, very thorough and patient, with great diagnosis and advice. Thankful for technology in medicine and healthcare!

What a waste of time and money. You can’t get the medication they prescribe and then when you need a different type, you have to pay again to speak to the doctor who shows up late, the audio fails on the app and they cancel the appointment. Another week without being able to move forward. Im finished with this company. Do waste your time or money.

I made an appointment for my 87 mother She has a UTI confirmed with an at home test. We paid the fee and the Dr told us to go to a Dr because it could be something more serious. I explained we had been to the Emergency Room two days ago and the hospital ruled out something more serious with a catscan and blood work. But, her urine test for a UTI was contaminated with poop because my mom is incontinent. So- they got their fee and we got no help.

Dr was very professional and an amazing listener .

Customer service and Dr. Diarra are quite the peogessionals.

I just joined your service today. I made the first appointment at 530 and the doctor never showed up. I spoke to a care consultant who rescheduled me for 830 pm est. A different doctor never showed up for that appointment. What is going on here. I heard good things but this is really horrible service.

I can never get through to anyone via the contact number. My spouse and I have the same goal, but I have paid $150 for labs and this next appt is $129, but my husband has no fees. We have the same insurance. So I have not made my next appt bc I cannot actually get ahold of someone to speak with. One of my biggest pet peeve is when I feel a product was sold and not worth it because the company seems to lack integrity