PlushCare Virtual Healthcare: online doctorReviews of plushcare.com

Dr Helen Counts was Amazing and very nice to deal with she was very thorough and addressed my concerns and questions thank you so much for taking care of me this is better than going into the office I totally recommend her and Plush care to everyone thank you so much.

This is the worst healthcare system ever. I was not given any advice, prescription, or other healthcare at all. When I tried to follow up to receive the services my insurance paid for, I was told I'd have to make a new appointment and pay more fees. This company is a scam. You may be able to get a script from a talking head on the computer screen, but if you have any questions or want to follow up in any way, you better be ready to take out your wallet. They only care about fees, not your healthcare.

Company is absurd. Showed up to my appointment and joined... but the doctor's camera was pointing at a wall... AND I COULD HEAR HER WORKING WITH ANOTHER PATIENT. Instead of helping me, she was talking to some guy about his pain meds. Then the company charged my credit card for 'missing the call' which I did not do. And refused to refund when asked. AVOID.

I discusses medications with the doctor-then she told me if it wasn’t covered call with what was covered - then when I messages- they told me try a different one and then make another appointment!I understand there is a shortage of some medications - but why advertise on the website if you refuse to prescribe it?Especially when it is one of the medications we discussed that I could take!

I saw dr Jennifer Spurlock and she was the nicest dr I have seen for a long time. It’s crazy that the best experience I’ve had in a long time was with an online dr. I’ve done a couple other online drs but I won’t be going anywhere else now. She actually cared and made a follow up appointment. If you try PlushCare u won’t be disappointed. I wasn’t. 5 stars.

Very efficient and wonderful doctor

I am a bad risk Covid 19 patient. Despite being vaccinated 5X even with the most recent vaccine I was getting worse and worse by the hour. My own OptumCare doc did nothing for me. It was a long weekend coming up and without a Paxlovid script I would need hospitalization So I turned to PlushCare.com to get a paxlovid script. Because of PlushCares excellent Physician I started to recover in just 2 days ! I am so happy I found PlushCare

The doctor, Dr. Khalida Mahdi, I saw dismissed my symptoms and only spoke to me for a few minutes. She even misdiagnosed me. I would like a refund.