PlushCare Virtual Healthcare: online doctorReviews of plushcare.com

It’s not worth the risk. I requested a refund after being “treated” by an unprofessional physician, and I was denied the refund because I received “the best possible care.” Clearly they have a very low standard for the best care because the physician was passive aggressive, didn’t listen to what I was telling her multiple times, and wrote me a prescription even though I did not request or approve of it and made it clear to her that I would be seeking help from a different provider since she was being so difficult and unlike every other doctor that has treated me. So I was denied a refund by the useless Care Team who only responds with copy-paste messages because I “received services” - services that I did not request or approve of and will not utilize. Complete waste of money for me, which doesn’t matter to them because money is all they seem to care about.

Great Doctor

Plushcare offers the convenience of connecting with my healthcare provider from their app, and flexible appointment options. The customer service is responsive and professional. I can always contact my primary for referrals and prescription refills when needed.

I luv Dr. Eng she’s patient in a great listner

Dangerously negligent and possibly a scam. The “doctor” told me that she would write a prescription. When it hadn’t been sent after two hours, I called PlushCare, and they said the doctor forgot, was out of the office, and would do it the next day, so I had to go to the emergency room. The next day, the doctor still did not send in the prescription. I tried calling and was put on hold for an hour. I gave up and left my number to be called back. They never did.

I was extremely sick and fatigued and didn't feel safe to drive to an urgent care. However, I most likely had a flu or severe cold. I was able to see a doctor the same day I signed up for Plushcare within an hour or 2 of signing up. I had dozens of options. When my phone had issues with the video chat the doctor called me to complete the appointment. He also prescribed me medication and wrote me a note for work. Many doctors will just tell me to take otc meds, and I already was taking otc meds and they weren't working. The prescription medications worked much better for me. I will definitely use Plushcare again the next time I am sick and need something similar to urgent care. I liked being able to wait in comfort at home instead of waiting for hours at urgent care or an ER.

Amazing experience. Future of medical consultation and care. Love the convenience.

SCAM!!!!! charged my card without approval, sent random fees after the fact.