AJ
Convenient
Convenient, caring doctors. Handled my case discreetly and privacy. Will use plush care whenever possible.

Virtual primary care and mental health treatment when you need it. Get personalized, high-quality healthcare by talking to top U.S. medical doctors all from the ease of your smartphone.
PlushCare Virtual Healthcare: online doctor (plushcare.com) has 2,718 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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2,718 approved reviews, newest moderated first
AJ
Convenient, caring doctors. Handled my case discreetly and privacy. Will use plush care whenever possible.
Brian
Was easy to talk to.
Truett W.
Did not know I was paying 14.99 a month for almost 2 years. Did not realized I joined. You only got me for 20 months. Your emails never showed up in my box. Trying to cancel but was told there was a bug in the system. Had to cancel my credit card. Seems a little shady to me!
Response from PlushCare Virtual Healthcare: online doctorFeb 15, 2024
Thanks for reaching out. We’re sorry you had a less than stellar experience with us. We’d love to investigate further to see how we can improve in the future. Please feel free to reach out to us directly at [email protected] and a member of our care team can assist you.
Jason G.
I was a brand new customer. I made an appointment. I paid. The doctor never showed up. Completely unprofessional and their responses were canned and disingenuous. I bet if they respond to this they will say- "Thanks for reaching out. We’re sorry you had a less than stellar experience with us. We’d love to investigate further to see how we can improve in the future. Please feel free to reach out to us directly at reviews at plushcare.com and a member of our care team can assist you." Plushcare- Give a real response and acknowledge the issues.
Tobey L.
They force you into a subscription for a visit. You truly get no choice. I have zero desire to be a member. It’s not worth it! You can get online care without that. If you cannot offer an honest on demand product then I am not interested in your service. APP Deleted!
Response from PlushCare Virtual Healthcare: online doctorFeb 12, 2024
Thanks for your feedback. We're sorry to hear you had a less than stellar experience with us. We'll be sure to consider your feedback as we continue to make improvements!
Jeannine M.
Amazing!! I was so hesitant but I am sold. I felt well taken care of and all concerns addressed, took time to thoroughly explain everything, And it was so easy to book an immediate appt. I am sold this is the future of medicine and would consider switching my primary physician to Plush Care!
Maurisha J.
I have been trying to get plush to correct a bill. They charged my insurance 3x for the same appointment and claim I owe money that I do not. I gave them proof of me not owing and they have stopped responding to my messages. They are scamming, please be aware and do not use them.
Response from PlushCare Virtual Healthcare: online doctorFeb 12, 2024
Thanks for reaching out. We’re sorry you had a less than stellar experience with us. We’d love to investigate further to see how we can improve in the future. Please feel free to reach out to us directly at [email protected] and a member of our care team can assist you.
Teresa S.
Everything was fine while I had a one subscription, then the sent me a bill for money that was not in our initial deal. I’ll never use them again. Crooks
Response from PlushCare Virtual Healthcare: online doctorFeb 9, 2024
Thanks for reaching out. We’re sorry you had a less than stellar experience with us. We’d love to investigate further to see how we can improve in the future. Please feel free to reach out to us directly at [email protected] and a member of our care team can assist you.