PlushCare Virtual Healthcare: online doctorReviews of plushcare.com

Very convenient and helpful. Its Very necessary and doctor is totally professional which is a plus. Don't know what I would do if I needed a letter and plush care wasn't available. I love it. Thanks

Dr O'Connor has not responded to my pharmacy for over 3 hours now, meanwhile I'm sitting here sick af with covid and can't get my prescription. Total bs. Called, emailed, sent message. She don't care at all. Very unprofessional. No empathy and they don't listen either. She went directly against what I asked and now left me hanging. Uncool. zero stars

While my initial visit was very pleasant and professional. The amount of money to cover for a 5 minute conversation is absurd. All told $290.00. You are required to pay $30.00 and then the bills keep coming. The hidden costs are a buyer beware.

For weeks, I have been begging for any information on a prior authorization for insurance. I'm suspecting the longer they drag their feet, the more months' subscription they expect you to pay. I have reached out multiple times. On the third attempt, I was finally given a form for ME- not my doctor- to fill out for a prior authorization. I filled this out and submitted it back within an hour. 2 weeks ago. My insurance has received nothing. My pharmacy has reached out multiple times. This is a scam that preys on those of us who are struggling to lose weight and the best thing you can do is stay away.

Made me pay $200 for an appointment that took less than 15 min and my insurance refused to cover medication that was prescribed!!!

They are all about prescribing weight loss meds but if you need to get ahold of an on call doctor for taking the wrong dose or a side effect, there’s no one there. I had to call poison control.

This service is not reputable. Each visit with the MD will cost at least 130.00 dollars and the MD will recommend additional visits without cause. The intent is to extend the case out to bill for as many visits possible. I had an appt for weight loss medication. I sent my labs ahead of my visit for review. The MD did not review my records but on my five minute call I was advised I was missing a couple of labs. I assured the MD that I had the information and it was less than 30 days old and I would forward it to her. Well, the only way to send additional information is to schedule another 130.00 visit! The outcome is I am out of 130.00 and no script to get my weight loss medication. I contacted their customer service line and only got an order for new labs! Be careful of this agency. Use a local company like Red Mountain.

Insurance coding is a problem. My doctor requested basic bloodwork and the insurance coding was incorrect and it cost me hundreds of dollars. PlushCare has dragged their feet for months on a “resolution”