Pilot Freight ServicesReviews of pilotdelivers.com

Worst courier ever and Amazon should not be using them. Missed deliveries every time with fake delivery attempts and delays. Amazon's got so busy it will obviously use any courier to attempt to keep up. Problem is the quick reliable delivery that attracted me to them has now gone. Eventually they will change the comapy name and carry on their disastrous service. Stay well clear.

pilotdoesnotdeliver.com... Firstly it has taken a week through Amazon to get this item delivered, the dates then kept changing, then had to look up myself to see that the package had been delivered (which it has not). Now having to chase Hermes, who have provided an image of the package in a location THAT COULD BE ANYWHERE, now have to wait for a response that could take two days!!! If you are reading this and are looking to purchase from Amazon or somewhere else using Pilot, DON'T BOTHER!!! Save yourself the hasle...

Orded through Amazon prime, was ment to be delivered by the 5th October, message from them saying it would be with me anytime up until 8pm, then another saying on way but would now have to wait until 9pm, still nothing. Phoned Amazon and they said I have to wait till Thursday now to see if it arrives. Never had a problem with Amazon before...not happy

Orders a radiator cover off prime next day delivery it didn’t turn up on the Thursday or the Friday then said it was due to be delivered on Saturday waited nothing , it again said out for delivery on Sunday nothing went through the same on the Monday ended up phoning Amazon got my money back pilot is the worst delivery service I’ve ever come across tried to use the tracking reference they gave it was non-existent !!! Stay clear!!

Ordered table on amazon prime, next day turns to 3 days, following in the delivery on amazon, and Monday by 8 changes to sometime Wednesday. Looked at pilots website -and its not even a valid site with Lorem ipsum text to make up space. Smelled a rat. Contacted amazon, asked to cancel. They said "no, they haven't gone past the planned date" they had, Monday became Wednesday. Amazon said it's been despatched, said no, don't want it, they broke their promise. Amazon argued the toss, asked to escalate it, then I got my money back. Neither Amazon or Pilot covering themselves in glory. Look out for the "fake" pilot pages.

‘Attempted Delivery’ notification came through at 2:20 saying delivery attempted at 3:15. How is this even possible. Waited in all day and they haven’t even bothered. Ordered from Amazon and they couldn’t even get through to them. Amazon promises me the parcel will be here tomorrow. Not holding my breath.

Absolutely awful, another Hermes, 2 day delivery 15 days later. Do not use or buy anything delivered by them, enough is enough,, consumers being used.

So Frustrating! Waited in all day for delivery then noticed at 7.41pm they had updated to say attempted delivery at 8.16pm. How can that be when it’s not even 8.16pm yet. Called amazon to be told oh well it will have to be delivered tomorrow now. After reading all the similar terrible reviews of “attempted deliveries” I’m not holding my breath it’s going to happen now. No idea how this cowboy of a company is running or even working with a big company like amazon. Putting me off ordering with them again