Pilot Freight ServicesReviews of pilotdelivers.com

I would advice against using the delivery option as the company I had the unfortunate dealing with, PILOT FREIGHT SERVICES is outright terrible with their service. When making an appointment for service, I was given a wrong time of arrival resulting in the workers arriving earlier than scheduled. When called back, they were rude and unreasonable, trying to put the blame on me. I don't appreciate being treated badly when I made the effort and time to be home only to be let down by a breakdown in communication at their end. I have paid for services which was not rendered, which I am getting the feeling the company did not intend to fulfill in the first place.

I ordered a daybed that was supposed to be delivered last week. Pilot said they were missing a piece so they could not deliver. The daybed company resent the missing piece. I called pilot today and now they are missing two pieces. I don't understand how they can loose product! When I call to get a status, they say they are checking their docks and will get back to me, but they never do. I will never again order anything from anyone who uses Pilot. They cannot be trusted!

Best delivery company ever. On time, polite and professional drivers. I always look forward to a delivery handled by them.

They provided accurate tracking information and delivered my item without any issues. Very happy with their service.