PillPackReviews of pillpack.com

For Medicare Part D prescription users, DO NOT SWITCH to PillPack. Walgreens, Walmart, Express Scripts, Silver Scripts, CVS and AARP United plan subscribers, Amazon Pillpack is OUT OF PREFERRED network for all of them and you WILL BE charged much high copays to punish you for going out of your own network. Pillpack will NOT tell you this over the phone. BEFORE I paid $23 for 90 day supplies on 8 prescriptions. After switching to Pillpack for for just ONE 30 DAY month, I was charged $129! Pill pack does NOT do cost saving 90 day supplies ONLY 30 Days refills. And since "PillPack is out of preferred network" for all Medicare Part D plans, you WILL PAY MORE! BEWARE! Pillpack will NOT tell you this!

PillPack may be a new company, so I am guessing they are still working out the "bugs." However, I finally had to move on. I gave PillPack six months, but every Rx order had problems. All my orders were delayed in delivery. One order would have taken over 30 DAYS to receive had I not called and complained. One of my Rx prescriptions was lost. On every order, I had to take time to contact Customer Support, so aggravation and lost time. Too much stress for me :-( I am now trying NowRX... too early to evaluate, but I remain hopeful.

Terrible scam! Don't join! Warning! They only fill 30 day supplies. They say they do but don't say you will only get bottles instead being included in the pack. So you end up paying copays every month! They also don't synch your meds which destroys the whole reason to use this service.

After using CVS pill pack program for several months, I suggest dealing with another pill pack provider. I haven't had a single month where all of my prescriptions were in my pill packs. There was always 1 or 2 drugs that didn't make it and had to be stored and taken separately. CVS is raising my blood pressure instead of lowering it. Run away from this incompetence!

BEWARE: I started to sign up and then got the cost of my prescription. Their cost is 300% higher than what I am charged at the local drug store. They are ripping off insurance companies.

Stay away. I started the service ~5 months ago. I wasn’t able to login at ALL after signing up. Tried to reset my password in multiple occasion, the email never came. Then my doctor prescribed me something and I couldn’t get that added because i couldnt login to get any of the info i needed. Tried to change password again with no luck. Then I needed to pause the service for a month (had too many pills) but again no luck. So I finally had enough and called customer service. She then sent ANOTHER email for password reset while we were on the phone. We waited 10 mins and the email still didnt come, and her response was “oh thats weird”. So I finally asked them to cancel my account. Now I am hoping that cancellation email comes.what a ridiculous company. You need to get password reset right. That’s just basic!

I started using PillPack because I moved to a different state from a major city to a very small town that didn't have any major pharmacy chains. I have so far had an incredible experience. I was struggling to get my insurance input online when signing up, and one quick, easy, and pleasant call fixed my issue. I had to request medications early and I received them the next day, UPS. I have had nothing but great experiences with customer service. I love the ease and convenience of a mail in service and so far they are much more reliable than any other prescription mailing service I used in the past. I also love that you can add over the counter vitamins and supplements as well. I highly recommend Edit update: I have been using this service for 4 months and I have still had a fantastic experience. I actually just switched insurance and was prepared to call them to update it, and it was already done! I had to take zero action. I also had a situation where one of my medications was coming in the "morning" pack and I needed it in the "evening" pack, and they changed it no problem. I am still loving this service.

the customer service is awful and if you need anything like a new med sooner than the 30 day delivery you must call them or they just put it on the back burner they do not take your health seriously so if its important DON'T USE PILLPACK