PicturesOnGold.comLaser photo engraved and personalized jewelry for every occasion!
PicturesOnGold.com (picturesongold.com) has 616 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Jewelry & Watches · Chatham, New Jersey
Excellent
Jewelry & Watches · Northfield, New Jersey
Excellent
Jewelry & Watches · Palisades Park, New Jersey
Excellent
Jewelry & Watches · Fort Lee, New Jersey
Excellent
616 approved reviews, newest moderated first
Judith
I have always found exactly what I was looking for each time I needed or wanted a key chain or necklace. The items are of very good quality and if you time it right, you can save a little money by ordering during one of their many sales. I have always received fast service and my orders have always been spot on. I couldn't be happier ordering from Pictures On Gold.
Elaine W.
Product/Order was received quickly. However, I was a little disappointed in the appearance of the picture, it was darker. I ordered a charm using the same picture from a different company (cheaper, not 14K) and the picture was lighter, perfect.
Response from PicturesOnGold.comJul 16, 2026
Thank you for your feedback. We're glad to hear your order arrived quickly, but we're truly sorry that the photo on your pendant appeared darker than you expected. We'd really like the opportunity to make this right. Please give us a call at 877-703-1143 so we can discuss your concerns and review the photo with you. Our team will do everything we can to find the best resolution and make sure your concern is properly addressed. Your satisfaction is very important to us, and we appreciate the chance to help resolve this. We look forward to speaking with you soon.
Chad T.
I ordered a custom police officer star badge necklace, and it looked nothing like what was advertised on the website. The star wasn’t even symmetrical, the lettering was crooked and misaligned, it arrived scratched, and the bottom of the pendant started turning black almost immediately. I returned the pendant and requested a refund, but the company refused because it was a custom order. They know exactly what they’re doing by having a no-refund policy on custom items. The quality is terrible, and the product is nothing like what’s shown on their website. Don’t buy from this company. You’ll be stuck with a cheap, poorly made product and no refund.
Response from PicturesOnGold.comJul 7, 2026
We're very sorry to hear about your experience and truly appreciate you taking the time to share your feedback. We understand how disappointing this must have been, especially when the item did not meet your expectations. Please be assured that we've taken note of your concerns, including your request for a refund. We've shared your feedback with our team and will have your case reviewed carefully to better understand what happened. We'll reach out to you as soon as we have an update. Thank you for your patience while we look into this further.
Anne W.
This company does amazing work. The pictures & jewelry are beautiful works of art. My granddaughter is going to love it. Thank you so much. Anne West
Chrystal
I originally left a review because the piece received, i feel wasnt as bright and colorful as shown on the website. I assumed maybe they hadnt selected color engraving or something. They reached out, and wanted to assure i was satisfied with my order. They sent me a replacement and it is PERFECT! Soo grateful!
Michol
I placed an order online on a Sunday morning. Realized I did not make it clear about a special instruction, so I called the phone number thinking I would leave a voicemail. A nice lady named Rose answered my call and was very happy to make sure that my special instruction was received. I also thought it shipped very quickly even with engraving.
customer
I ordered the stainless steel photo bracelet with a picture of my dog who passed. I received it in two days. I think it came out as expected. I have no complaints.
Jessica
I have been looking at the St Rita bracelet for while. It was shipped and received quickly. It is beautiful. It sits flat at the top of the bracelet which I wasn't expecting but that's ok. I'm going to get it in stain steel as well.